Aiden Roulo
East China,Michigan
Summary
Proactive and detail-oriented, I excelled as a Dock Attendant at Saint Clair County Municipality, enhancing customer satisfaction through efficient docking procedures and robust communication with boat owners. My blend of heavy lifting proficiency and teamwork led to streamlined operations, showcasing my ability to thrive in dynamic environments.
Developed skills in high-paced dock environment, focusing on safety, teamwork, and efficiency. Seeking to transition into new field, leveraging hands-on experience with equipment and logistics. Aim to bring practical approach and strong collaborative skills to dynamic new role.
Professional with strong experience in dock operations, prepared for this role. Skilled in inventory management, equipment handling, and maintaining safety standards. Known for teamwork, reliability, and adapting to changing needs. Focused on achieving results and contributing positively to team objectives.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dock Attendant
Saint Clair County Municipality
03.2024 - 09.2024
- Reported operations and equipment problems to supervisor for prompt handling.
- Attended to receiving area continuously to offer immediate assistance.
- Monitored arrivals and departure of service contractors and building repair and maintenance contractors through logs.
- Followed safety precautions while lifting and moving loads.
- Increased overall customer satisfaction by providing knowledgeable assistance on local attractions, services, and amenities available near the marina area.
- Developed strong relationships with boat owners through consistent communication regarding their vessel''s status while docked or moored at our facility.
- Coordinated with other dock staff to complete tasks quickly and effectively, creating a cohesive team environment.
- Streamlined docking procedures for faster turnaround times and increased efficiency in vessel handling.
- Confirmed excellent customer service by quickly resolving customer concerns.
Education
High School Diploma -
St. Clair Highschool
Saint Clair, MI03-2024
Skills
- Workplace cleanliness
- Heavy lifting proficiency
- Teamwork and collaboration
- Time management
- Attention to detail
Certification
- First Aid Certification – American Red Cross or American Heart Association.
Timeline
Dock Attendant
Saint Clair County Municipality
03.2024 - 09.2024
- First Aid Certification – American Red Cross or American Heart Association.
High School Diploma -
St. Clair Highschool
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