YEARS OF SaaS SALES & OPERATIONS EXPERIENCE
Aiden Smith
Sales Operations Specialist | Senior Account Executive
Arvada,United States
Summary
Goal-oriented professional with substantial experience in B2B & B2C SaaS sales account operations. Track record of excellence in devising strategic account plans and consistently surpassing sales goals through prospecting, qualifying, managing, and closing sales opportunities within an assigned geographic territory. Skilled at overseeing and building CRM systems for pipeline management and sales forecasting. Expert Sales Leader equipped with proven skills in building and leading successful sales teams. Offers deep understanding of the hospitality market and current trends. Adapts easily to changing conditions with flexible, forward-thinking style. Ability to conduct comprehensive market research to identify lucrative opportunities in new verticals. Demonstrated excellence in analytical thinking, problem-solving, communication, planning, and organization.
Overview
8
8
7
7
years of professional experience
Accomplishments
Current Sales Metrics Since August of 2023 as a Senior Account Executive for Firefly Reservations:
-151 New Customers
-$700K total in company revenue
-284 Demonstration Meetings
- 5K Sales Calls
-14K Outreach Emails
-Achieved a new monthly sales record exceeding quota by over 67%
-Represented the company as a panelist during a high-profile industry tradeshow with over 200 attendants
Work History
Senior Account Executive & Sales Operations
Firefly Reservations
Dallas, Texas
07.2023 - Current
- Met and exceeded sales targets by effectively communicating the value of the cloud-based software’s full suite of capabilities.
Achieved a significant milestone in elevating monthly sales performance by surpassing quota by 50%, thereby establishing a new company record
Presented as a company representative at a high-profile industry trade show in 2023, answering questions and demonstrating the unique value of the Firefly system.
Directed the training and supervision of two Business Development Representatives, resulting in a notable 58% increase in qualified leads.
Implemented innovative CRM workflows and optimized marketing sequences, leading to a substantial 30% increase in qualified inbound leads and new customers
Sales Director
RoverPass
Austin, TX
10.2022 - 04.2023
- Presented as a panelist in a high-profile industry trade show in 2022, delivering a compelling speech in front of approximately 250 attendees
Exceeded quarterly sales targets by 15% via the successful implementation of the new sales process, resulting in a 20% increase in pipeline opportunities.
Achieved exceptional individual sales performances by leading and mentoring a team of over nine sales professionals, delivering a rigorous training program that yielded an average increase of 35% in sales.
Grew customer base by 108% within seven months through outstanding service delivery and comprehensive analysis of pipeline opportunities.
Maximized market share by 10% in seven months by conducting regular competitive analyses and devising proactive strategies to outperform market disruptors.
Sales Manager
RoverPass
Austin, TX
10.2021 - 09.2022
- Conducted daily sales team meetings to evaluate individual KPIs and identify areas for improvement
- Developed and executed a comprehensive coaching program for SDRs & Account Executives, leading to an average increase of 25% in monthly bookings
- Collaborated with cross-functional teams to implement a successful onboarding program for new clients, resulting in an average 95% retention rate among new customers
- Evaluated and implemented an enhanced dialer to help increase the daily average sales call quantity by about 32% which directly increased new meeting rates by 15
Account Executive
RoverPass
Austin, TX
07.2021 - 10.2021
- Sourced and won new business through cold calling and individual research, actively made over 50+ calls a day
- Exceeded my sales quota by 25% during my first quarter with RoverPass
- Managed and grew a portfolio of 50+ accounts within 4 months by building strong relationships with clients and providing exceptional sales service
- Evaluated and implemented an enhanced dialer to help increase the average sales call quantity by about 32% and call duration to 25
Sales Development Representative
PlanIT Geo
Arvada, CO
12.2018 - 07.2021
- Generated 50% more leads through targeted email campaign tactics, resulting in a 35% increase in sales demonstrations set for assigned
- Account Executive
- Conducted on average over 1,500 prospecting calls and sent 1,400 personalized emails per month to generate a pipeline of over 200 potential customers
- Implemented data-driven strategies to optimize social media posting times and improve reach, leading to a 20% increase in website traffic from social media channels.
Shipping Manager
Center Greenhouse
Denver, CO
07.2018 - 10.2018
- Coordinated and assigned multiple shipments within the Colorado region in the most efficient route possible
- Managed up to 6 employees daily and was responsible for scheduling, timesheets, personnel issues, and potential promotions
- Organized weekly shipping for the Young (less mature) Plant department consisting of 50+ orders shipped nationwide
- Negotiated a reduction of $4,700 in monthly shipping expenses with FedEx as of September 2018
Young Plant Sales Associate
Center Greenhouse, Inc
Denver, CO
08.2017 - 09.2018
- Increased our sales from 2017 by 21% in our Young Plant department in 2018
- Processed up to 30+ customer orders daily while issuing invoices and dealt with all claims that occurred
- Increased our profit as compared to 2017 by 12% when compared to 2018 during our Spring peak season
- Created bi-weekly promotions to increase local sales by 12% and national sales by 21% in the Young Plant department
Education
Bachelor of Science - Marketing, Business, General Studies
University of Wyoming College of Business
08.2015 - 05.2017
Associate of Science - General Studies
Laramie County Community College
08.2013 - 05.2015
Skills
CRM Expertise
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Senior Account Executive & Sales Operations
Firefly Reservations
07.2023 - Current
Sales Director
RoverPass
10.2022 - 04.2023
Sales Manager
RoverPass
10.2021 - 09.2022
Account Executive
RoverPass
07.2021 - 10.2021
Sales Development Representative
PlanIT Geo
12.2018 - 07.2021
Shipping Manager
Center Greenhouse
07.2018 - 10.2018
Young Plant Sales Associate
Center Greenhouse, Inc
08.2017 - 09.2018
Bachelor of Science - Marketing, Business, General Studies
University of Wyoming College of Business
08.2015 - 05.2017
Associate of Science - General Studies
Laramie County Community College
08.2013 - 05.2015
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