Cleaning golf clubs for members, setting up range and golf carts, interacting with golfers
Apparel Associate
DICK'S Sporting Goods
08.2022 - 03.2023
Greeting and engaging customers in a friendly and approachable manner
Listening attentively to customer needs and provide expert product recommendations
Assisting customers in finding the right products, sizes, and accessories
Resolving customer inquiries, concerns, and complaints promptly and effectively
Ensuring the sales floor is well-organized, clean, and visually appealing
Processing customer transactions accurately and efficiently using the POS system
Collaborating with team members to achieve operational excellence and meet store objectives.
Phone Staff
Lou Malnati's Pizzeria
01.2022 - 08.2022
Taking Orders: Answering phone calls from customers, recording their orders accurately, and entering
them into the restaurant's ordering system
Customer Service: Providing excellent customer service by addressing customer inquiries, answering
questions about the menu, and ensuring customer
satisfaction.Menu Knowledge: Familiarizing yourself with the restaurant's menu items, ingredients,
specials, and promotions to effectively assist customers with their inquiries and make recommendations
Teamwork: Collaborating with other staff members, including kitchen staff and delivery drivers, to ensure
smooth order
processing, efficient operations, and a positive customer experience.
Education
Undergrad - Pre Business
University of Iowa
Iowa City, IA
Skills
Customer Service, Communication skills, Restaurant experience, Food service, Teamwork, Sports