Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aiden Walker

Johnstown,CO

Summary

Detail-oriented and dependable professional with 8 years of retail experience, including 3 years as a Team Lead, and 1.5 years as a Merchandising Supervisor. A "jack-of-all-trades" with expertise in merchandising, inventory management, and operational efficiency. Skilled in managing multiple tasks, coordinating workflows, optimizing store presentation, and driving customer satisfaction. Passionate about continuous learning, with a creative background in the arts, and a growing interest in IT security.

Overview

8
8
years of professional experience

Work History

Merchandising Supervisor

Kohls Department Store
Loveland, Colorado
11.2024 - Current
  • Provided excellent customer service by answering questions about products and services.
  • Communicated and coordinated planogram execution with store management.
  • Monitored employee performance and provided feedback to improve efficiency.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Trained new staff on merchandising standards and product knowledge.
  • Managed daily operations of the store including opening and closing procedures, cash handling and security protocols.

Merchandising Leader

Kohls Department Store
Loveland, Colorado
04.2023 - 11.2024
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Stocked shelves and racks with new merchandise.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Organized displays according to company standards and specifications.
  • Assisted customers with locating desired items within store locations.

Beauty Lead Advisor - Operations

Kohl's
Loveland, CO
05.2022 - 04.2023
  • Facilitated customer engagement by addressing product inquiries and assisting with selections and purchases.
  • Organized merchandise on sales floor, labeling items clearly and arranging by size or color.
  • Supported timely replenishment of sales floor inventory to maintain optimal stock levels.
  • Identified client needs through active listening and recommended suitable products accordingly.
  • Responded to customer queries about products and services, aiding in merchandise location and promoting key items.
  • Developed organized displays for new products to enhance visibility and drive sales promotions.

Sales Supervisor - Softlines

Kohl's
06.2021 - 06.2022
  • Assessed customer needs and maintained up-to-date knowledge of consumer preferences.
  • Monitored merchandise for proper presentation and timely replenishment.
  • Arranged products strategically to maximize sales potential.
  • Directed merchandising efforts to enhance customer engagement and drive sales.
  • Ensured organized and presentable sales floor through regular store recoveries.
  • Promoted outstanding customer service by actively engaging with clients.
  • Supervised staff using effective communication and interpersonal skills.
  • Mentored sales team in applying successful sales techniques and delivering exceptional service.

Fulltime Beauty Associate

Kohl's
07.2019 - 06.2021
  • Executed merchandising and housekeeping procedures, aligning with corporate and brand standards.
  • Created visually appealing displays to attract clientele and enhance product visibility.
  • Conducted needs assessments to recommend optimal products based on customer feedback.
  • Responded to inquiries about products and services, assisting in merchandise location and promotion.
  • Launched new products through organized displays to maximize sales promotions.
  • Maintained organized shelves, racks, and bins to ensure an appealing sales floor.

Service Associate

Kohl's
12.2017 - 06.2019
  • Assisted high volumes of customers daily, maintaining a positive demeanor and prioritizing satisfaction.
  • Informed customers about service specials, completion timelines, and costs to enhance service quality.
  • Facilitated customer purchases, item location, and enrollment in reward programs.
  • Replenished merchandise on sales floor while organizing shelves, racks, and bins for optimal presentation.
  • Learned diverse roles to provide backup support during critical periods.
  • Loaded, unloaded, and stocked merchandise to ensure availability and accessibility.

Point of Service Associate

Kohl's
09.2017 - 12.2017
  • Greeted customers warmly and utilized open-ended questions to assess needs effectively.
  • Reconciled cash drawer at beginning and end of shifts, ensuring accuracy and resolving discrepancies.
  • Processed cash, card, and check transactions to finalize customer purchases efficiently.
  • Maintained up-to-date knowledge of store promotions and effectively communicated sales to customers.
  • Employed persuasive sales tactics to encourage customer sign-ups for store credit cards, emphasizing benefits and rewards program.

Education

High School Diploma -

Elm Grove Eclectic Academy
Milliken, CO
05.2016

Skills

  • Product and service sales
  • Management assistance
  • Operational efficiency
  • Client needs assessment
  • Point of sale systems
  • Visual merchandising
  • Dependability and responsibility
  • Attention to detail

References

References available upon request.

Timeline

Merchandising Supervisor

Kohls Department Store
11.2024 - Current

Merchandising Leader

Kohls Department Store
04.2023 - 11.2024

Beauty Lead Advisor - Operations

Kohl's
05.2022 - 04.2023

Sales Supervisor - Softlines

Kohl's
06.2021 - 06.2022

Fulltime Beauty Associate

Kohl's
07.2019 - 06.2021

Service Associate

Kohl's
12.2017 - 06.2019

Point of Service Associate

Kohl's
09.2017 - 12.2017

High School Diploma -

Elm Grove Eclectic Academy

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