AIDEN WRIGHT
Vacaville,US
Summary
Highly motivated Customer Service Representative with 2 1/2 years of experience in delivering excellent service. Skilled in sales with proven ability to multitask in fast-paced environments while maintaining accuracy and attention to detail.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Old Navy
Vacaville, CA
02.2026 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer interest and drive sales.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to implement promotional strategies that increased customer engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Retail Sales Associate
Marshalls
Vacaville, CA
10.2025 - Current
- Trained new associates on store policies, procedures, and customer service standards for consistent performance.
- Resolved customer complaints effectively, fostering positive relationships and loyalty to the brand.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
Rising Stars
Auto Zone Auto Parts
Vacaville, CA
02.2025 - 10.2025
- Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
- Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
- Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
- Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
- Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
- Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
- Use diagnostic tools to read codes from customer vehicles and recommend solutions.
Floor Associate
Vacaville Ice Sports
Vacaville, CA
10.2023 - 04.2024
- Worked snack bar, preparing food and providing customer service.
- Handled ice skate rental quickly and efficient.
- Hosted birthday parties and from set up to clean up.
- Monitored skate time on ice for safety of guests.
Education
High School Diploma -
Vacaville High School
Vacaville, CA06.2026
Skills
- Communications
- Customer service
- Cash handling
- Quick thinker
- Reliable
- Organization
- Weekend availability
- Coachable
Timeline
Retail Sales Associate
Old Navy
02.2026 - Current
Retail Sales Associate
Marshalls
10.2025 - Current
Rising Stars
Auto Zone Auto Parts
02.2025 - 10.2025
Floor Associate
Vacaville Ice Sports
10.2023 - 04.2024
High School Diploma -
Vacaville High School