Aidia Leavell

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
• Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
• Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
• Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
• Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
• Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
• Streamlined project delivery processes, significantly reducing time to market for new product launches.
• Established team priorities, maintained schedules and monitored performance.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Managed senior-level personnel working in marketing and sales capacities.

• Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
• Contributed to overall team success by meeting daily production targets consistently.
• Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
• Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
• Operated various tools and equipment proficiently for faster product assembly without compromising quality.
• Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
• Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
• Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
• Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
• Assisted with training new employees, sharing expertise and best practices for assembly line work.
• Troubleshot issues with machinery or components promptly, preventing delays in the overall production process.
• Promoted teamwork among colleagues through effective communication skills and collaboration efforts on the production floor.
• Followed protocols to enhance protection and maintain safe work environment.
• Performed visual and functional inspection of components to determine quality and identify defects.
• Boxed, labeled, and transported items to support assembly operations.
• Conducted quality assurance inspections on finished components and identified issues.
• Documented production data and output to enable tracking history and maintain accurate records.
• Followed outlined specifications to implement assembly plans.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
• Continuously checked products for quality assurance according to strict guidelines.
• Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
• Investigated and resolved production issues.
• Operated finishing tool to prepare products for inspections and packaging.

• Assisted in the reduction of wait times by efficiently managing patient check-ins and checkouts.
• Expedited the resolution of billing issues or discrepancies through thorough research and collaboration with insurance representatives.
• Increased patient understanding of treatment plans with clear explanations and guidance on next steps.
• Facilitated timely billing processes by accurately recording patient information and submitting insurance claims.
• Helped maintain a safe clinical environment with strict adherence to infection control protocols and guidelines.
• Improved patient satisfaction by providing exceptional customer service and addressing their concerns promptly.
• Consistently received positive feedback from both patients and colleagues for outstanding customer service skills in high-pressure environments.
• Cultivated a positive atmosphere within the clinic by actively participating in staff meetings, trainings, and contributing to ongoing process improvement initiatives.
• Promoted patient privacy by diligently adhering to HIPAA regulations when handling sensitive medical information.
• Enhanced clinic efficiency by scheduling appointments, managing patient flow, and maintaining accurate medical records.
• Provided support for healthcare providers by collecting and accurately recording vital signs, patient histories, and other relevant medical information when needed.
• Boosted team morale by consistently demonstrating professionalism, empathy, and attentiveness towards colleagues and patients alike.
• Reduced administrative workload for healthcare providers by effectively managing incoming phone calls, emails, faxes, and correspondence from patients and other stakeholders.
• Enhanced overall patient experience with compassionate assistance during difficult or emotional situations while remaining mindful of professional boundaries.
• Contributed to a positive clinic environment by maintaining a clean, organized, and welcoming reception area for patients.
• Disinfected tools, equipment and surfaces between patients.
• Monitored patient progress and reported changes to healthcare professionals.
• Transported patients to and from appointments, assisting with getting in and out of vehicles.
• Prepared and delivered meals to patients, assisting with feeding when necessary.
• Helped clinical staff with in-office procedures by organizing spaces and passing instruments.

•Organized budget documentation and tracked expenses to maintain tight business controls

• Complied budget figures by reviewing past budgets evaluating estimated income and assessing expenses.

•Maintained accurate and complete documentation for all financial department procedures