Aidyn Velázquez Colón
Enfield
Summary
Experienced with coordinating complex logistics operations to ensure efficient supply chain management. Utilizes strategic planning to optimize transportation and reduce costs. Track record of maintaining accurate inventory levels and fostering strong vendor relationships.
Overview
14
14
years of professional experience
Work History
Incident Management Logistics Specialist
Federal Emergency Management Agency, FEMA
06.2023 - Current
- Manage incident response processes to ensure timely resolution and minimize service disruption.
- Coordinate communication between technical teams and stakeholders during high-impact incidents.
- Analyze incident data to identify trends and recommend proactive measures for risk reduction.
- Develop and maintained documentation for incident management procedures and best practices.
- Collaborate with cross-functional teams to streamline incident escalation processes and enhance service delivery.
- Champion the use of incident management tools, driving adoption and ensuring consistent usage across teams.
- Develop comprehensive incident reports for stakeholders, providing valuable insights into root causes and recommended corrective actions.
- Serve as an escalation point for complex or unresolved issues, applying expertise in problem-solving techniques to achieve successful outcomes.
- Establish strong relationships with internal and external partners, fostering collaboration during major incidents resolution efforts.
- Collaborate with IT teams to implement solutions that minimized system downtime and improved overall network stability.
- Maintain compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Use in-house tracking system to schedule shipments of goods to customer warehouses.
- Coordinate shipments and tracked progress to facilitate timely delivery.
- Manage inventory levels to verify availability of stock for customer orders.
- Manage loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Inspect shipments for accuracy, ensuring compliance with safety regulations.
- Check shipments against paperwork and signed documents.
- Arrange staging yard operations to receive commodity trailers, use proactive organizational structures in the area, for quick distribution.
- Provide signature for payment documents such as Bill of Lading and execute the appropriate procedure for trailer payments.
- Serve as Site Survey Inspection Lead and ensure potential facilities are in compliance with FEMA policies for Disaster Recovery Center operations.
- Team member of the External Support Branch Division to accomplished 50 Disaster Recovery Center opening in 90 days across 3 federally declared disasters, ensuring quick response and support to affected communities.
Inventory Quality Control Specialist
CVS Health Distribution Center
07.2022 - 07.2025
- Responsible for conducting physical inventories, researching locator problems, and adjusting the book inventory with the approval of the Inventory Control Supervisor. Also responsible for assigned production locations, thereby the Warehouse Service Level.
- Make necessary adjustments to the inventory by completing an Inventory Transaction Form with the Inventory Control Supervisor's approval and, when necessary, keypunch this data into the system to include keypunching mark outs.
- Audit daily all the previous day's purchase orders; research any discrepancies.
- Complete a Daily Activity Worksheet neatly and accurately and submit it to the I.C. Supervisor at the end of each workday.
- Digitize data to the workload cloud using WMS, to ensure accurate inventory both in Distribution Center and online database.
- Perform other duties as required by Supervisor/Management.
- Monitored inventory levels to ensure optimal stock availability and minimize shortages.
- Collaborate with suppliers to streamline order fulfillment and improve delivery timelines.
- Analyze inventory data to identify trends, optimize stock rotation, and reduce waste.
- Conduct periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Manage inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Verify incoming products and checked delivery totals to keep system records current and accurate.
- Improve stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Work with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Coordinate cross-functional teams during physical inventories, ensuring accurate counts while minimizing disruption to daily operations.
- Identify obsolete or slow-moving items in the warehouse for liquidation, helping free up valuable storage space for more profitable products.
- Optimize storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
- Reject damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Utilize forklift or pallet truck to load, unload, transport and store goods.
- Requisition new supplies and maintained storage areas for smooth department operations.
- Ensure inventory productivity levels are accomplished daily and requests and revisions and below 15%, guaranteeing quick response and delivery.
Order Picker Operator
CVS Health Distribution Center
01.2021 - 08.2022
- Operated picking equipment to efficiently retrieve products from designated locations.
- Ensured accuracy in order fulfillment by verifying items against packing lists.
- Maintain a high-level accuracy for merchandise selected.
- Cross train in other warehouse duties if needed.
- Maintain 100% or greater to performance standards.
- Comply with all the policies and procedures of the CVS Health warehouse and DEA regulations.
- Assisted in training new staff on operational procedures and equipment usage.
- Adhered to safety protocols while performing tasks in a fast-paced environment.
- Increased customer satisfaction with accurate, on-time deliveries through efficient order processing and packaging procedures.
- Reduced errors in selected orders through meticulous attention to detail when comparing SKUs, item descriptions, and quantities requested.
- Prepared and checked outbound shipments for accuracy.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Front Desk Agent
Hotel Meliá
08.2020 - 12.2020
- Resolve guest complaints, ensuring guest satisfaction.
- Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
- Always maintain positive guest relations.
- Resolve guest complaints, ensuring guest satisfaction.
- Maintain complete knowledge at all times of a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
- Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
- Process all guest check-ins.
- Verify registration card information with the guest.
- Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
- Direct Bell Person to escort guest and transport their luggage to the room.
- Handle overbooked or walked in guests.
- Accept and record wake-up call requests.
- Monitor, send and distribute guest faxes.
- Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
- Resolve discrepancies on the room status report with Housekeeping.
- Match the bucket check to in-house guest ledger report, report discrepancies to Manager.
- Process all check-outs.
- Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
- 40 hours a week
Promotions with Buena Vibra Group
01.2015 - 01.2017
- Marketing and Sales distribution.
- Customer service.
Teacher
Summer Camps
01.2012 - 01.2017
- Teacher of 5 to 10 years old conducting basic crafting and other artistic skills.
Office Assistant
Velázquez Plumbing Co.
01.2014 - 01.2016
- Provide clerical and administrative support for family-owned business.
- Family-owned based company
Education
MBA - Anthropology with Archaeology subfield
University of Central Florida
4000 Central Florida Blvd, Orlando, FL 32816BBA - Social Science with a History concentration
University of Puerto Rico At Mayagüez
259 Boulevard Alfonso Valdez Mayagüez, Puerto Rico05-2020
undefined
Adventist Academy
Ponce, Puerto RicoSkills
- Complete domain in Microsoft Systems
- Fluent in Spanish and English language, written as well as spoken
- Proficient knowledge in a variety of Data Entry such as Atlas MAXQDA
- Experienced in Warehouse Management System such as WMS, Manhattan Associates and SAMS
- Digital file management
- Strategic planning
- Billing and coding
- Database management
- Report analysis
Affiliations
- 2019-2020: Member of the Student circle of Social Science at UPRM.
- 2018-2019: Member of a History Investigation at CISA, University of Puerto Rico, Mayagüez, PR
- 2015-2016: Member of Literary Circle CLEP, UPRP.
- 2015-2016: Member of MEDLIFE UPRP.
Timeline
Incident Management Logistics Specialist
Federal Emergency Management Agency, FEMA
06.2023 - Current
Inventory Quality Control Specialist
CVS Health Distribution Center
07.2022 - 07.2025
Order Picker Operator
CVS Health Distribution Center
01.2021 - 08.2022
Front Desk Agent
Hotel Meliá
08.2020 - 12.2020
Promotions with Buena Vibra Group
01.2015 - 01.2017
Office Assistant
Velázquez Plumbing Co.
01.2014 - 01.2016
Teacher
Summer Camps
01.2012 - 01.2017
undefined
Adventist Academy
MBA - Anthropology with Archaeology subfield
University of Central Florida
BBA - Social Science with a History concentration
University of Puerto Rico At Mayagüez