Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Associate, Fragrance
Macys Department Store
11.2021 - Current
Provide positive first impressions to welcome existing, new, and potential customers.
Engage with customers to build rapport and loyalty.
Build relationships with customers to encourage repeat business.
Organize shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Manage returns, exchanges and refunds in accordance with store policy.
Maintain a calm demeanor and professionally manage issues in busy, high-stress situations.
Develop new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Assistant Community Manager
BH Management Services, LLC- Residence at Riverwatch
02.2022 - 11.2023
Met with residents to gather information and develop effective solutions.
Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Collected rental payments from residents and kept meticulous records of delinquent accounts.
Received and processed resident payments, and updated system accounts with latest information.
Implemented property management systems to support community and expertly handle diverse needs.
Leasing Consultant
First Communities Management- The Lory of Augusta
01.2021 - 02.2022
Process lease applications
Answer prospective residents' questions, verifying references, and collecting application fees
Organize and prepare move-in paperwork, lease renewals, and move-out forms for clients
Create and disperse monthly newsletter
Organize and host community events
Inspect and clean vacant apartments
Process service requests
Answer phones and greet current and prospective residents who enter the leasing office
Accept payments, deposits, rent, and other fees.
Leasing Consultant
First Communities Management -The Haven at Market Street station
08.2019 - 12.2021
Process lease applications
Answer prospective residents' questions, verifying references, and collecting application fees
Organize and prepare move-in paperwork, lease renewals, and move-out forms for clients
Create and disperse monthly newsletter
Organize and host community events
Inspect and clean vacant apartments
Process service requests
Answer phones and greet current and prospective residents who enter the leasing office
Accept payments, deposits, rent, and other fees.
Administrative Assistant
Aiken County Health Dept.
03.2016 - 04.2019
Performs in-house billing and receiving of payments
Provides customer service to preventive health clients, taking payments, sending billing correspondences, answering phone calls, mailing, emailing, and faxing client correspondences.
Finance and Accounting Clerk
Palmetto Government Business Administration
09.2011 - 05.2014
File, fax, mail, and email client/government correspondences and important documents
Issue claim adjustments
Prepare, maintain, and verify financial data
Data entry and coding
Process Medicare payments
Count, verify, and secure daily bank deposits
Generate daily, weekly, and monthly financial reports.
Clerical/Inventory Control Specialist/Sales Associate
Jared The Galleria Of Jewelry
10.2008 - 02.2013
Sales associate - greet guests, ring sales, count funds, put out jewelry, call and email potential guests
Clerical/inventory control specialist - receive and check in jewelry, make work schedules, maintain inventory accounts, file, fax, and organize paperwork, order and track supplies and invoices
Provide customer service to customers and vendors.
Sales Associate
Victoria's Secret
10.2006 - 06.2012
Greet customers, ring sales, influence sales, stock and organize merchandise, count monies, assist with nightly deposits, set up store displays, clean and organize store daily.
Education
High school diploma -
North Augusta High School
North Augusta, SC
06.2001
Skills
Customer Service Skills (10 years)
Financial Management (3 years)
Administration (5 years)
Sales (10 years)
Clerical (10 years)
Inventory Management (5 years)
Computer Skills (10 years)
Outlook
Administrative Assistant
Yardi
Property Leasing
Residential Cleaning
Property management
Microsoft Excel
Accomplishments
Supervised team of 5 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.