Aiganym Ibrayeva
Summary
Multilingual Medical Professional having recently moved to the United States after studying Public Health in Slovakia.
Actively seeking work in my field of study on either the administrative or practicing front. I have received my Green Card and I am legally able to work in the United States
Overview
5
5
years of professional experience
Work History
Dispatcher
Amazon
10.2024 - Current
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
- Improved customer satisfaction with timely and accurate dispatching of service requests.
Server
Karavan and Three Olives
10.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Fishmonger
Dead Eye Dicks
05.2022 - 09.2023
- Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
- Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
- Washed floors, walls, coolers and storage shelves.
- Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
Medical Assistant
Royal Medical Health Care, S.R.O.
09.2019 - 05.2021
- Investigated and handled complaints about patient care, ensuring that the quality of care is consistent with government procedures and accepted practices associated with Covid-19
- Resolved an array of issues and concerns personally with clients at a heightened level of stress, uncertainty, and fear during the pandemic
- Collected biological material for testing and diagnostics
- Clerical duties including patient medical histories, billing, and answering questions about procedures and processes in use
Education
Masters Degree - Public Health
Slovak Medical University
05.2022
Bachelor of Science - Public Health
Slovak Medical University
Bratislava05-2020
Associate of Science - Emergency Medicine
Karaganda Medical College
Karaganda06-2016
Skills
- Languages
- Customer service
- Data entry
- Decision-making
- Time management
- Verbal and written communication
- Training new hires
- Multitasking Abilities
- Organizational skills
- Microsoft office
- Teamwork and collaboration
Languages
Russian
Native or Bilingual
Kazakh
Native or Bilingual
English
Full Professional
Slovak
Full Professional
Timeline
Dispatcher
Amazon
10.2024 - Current
Server
Karavan and Three Olives
10.2023 - 09.2024
Fishmonger
Dead Eye Dicks
05.2022 - 09.2023
Medical Assistant
Royal Medical Health Care, S.R.O.
09.2019 - 05.2021
Masters Degree - Public Health
Slovak Medical University
Bachelor of Science - Public Health
Slovak Medical University
Associate of Science - Emergency Medicine
Karaganda Medical College