Aigerim Dzhakipova
Miami,FL
Summary
Dynamic professional with a proven track record in enhancing customer service and sales performance, notably at Mimi Chinese. Skilled in negotiation and efficient in multiple languages, I excel in fast-paced environments, driving sales strategies and fostering strong client relationships. Expertise in marketing techniques and translation, demonstrating strong commercial awareness and communication skills.
Overview
12
12
years of professional experience
Work History
Head Hostess
Mimi Chinese
Miami, FL
12.2024 - Current
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Answered customers' questions about hours, seating, current wait time and other information.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
Manager
Sarpino's Pizzeria
Chicago
01.2023 - 04.2024
- Hiring and training employees
- Engaging with customers to provide excellent service
- Cash and register operations
- Inventory management
- Making the schedule
- Controlling day to day operations
- Quality control of food etc
Sales associate
Heinemann Retail Company
01.2021 - 07.2022
- Welcoming and engaging with customers
- Providing a high level of customer service
- Team up with coworkers
- Comply with inventory control procedures
- Achieve sales goals
- Complete credit, debit, POS transactions accurately and according to company policy
- Cleaning and merchandising the store
Logician
Miles Logistics
Moscow, Russia
05.2021 - 12.2021
- Liaise with agents in China to ensure the shipping of products from China to Russia (by the sea, railway and avia)
- Arrange transportation to meet customer demand with little to no delay
- Dealing with factories
- Continually reviewing freight costs, transportation rates
- Working with documents and invoices
Business and tour guide
Guangzhou, China
03.2015 - 11.2015
- Airport picking up/hotel and flight booking/car renting
- Interpreting from Chinese to Russian, from Russian to Chinese
- Sourcing and visiting factories, exhibitions, business meeting/negotiations
- Market research, personal tour guide, introducing local country/food/shopping/entertainment
Interpreter
Russian company "LIME"
Guangzhou, China
02.2013 - 01.2015
- Registration of incoming and outgoing correspondence
- Translation of technical, legal and economic documents from Russian to Chinese, from Chinese to Russian
- Interpreting in factories
Education
Bachelor's Degree - International Journalism
International University of Kyrgyzstan
Bishkek, Chuy Province, Kyrgyzstan09.2021
Certificate - Intensive courses of Chinese language and literature
Guilin University of Technology
Guilin, Guangxi, China09.2013
Faculty of translators (Chinese language and literature)
Ataturk Alatoo University, faculty of translators
Bishkek, Chuy Province, Kyrgyzstan01.2012
Skills
- Sales strategies
- Marketing techniques
- Excellent communication skills
- Expert in handling credit card and cash payments
- Competent in different Microsoft packages
- Efficient in varied kinds of foreign languages
- Good at presentations
- Negotiation skills
- Knowledge of retailing laws and regulations
- Guarding against shop lifting
- Strong commercial awareness
- Translation
References
- Fabiola Estrada, Supervisor, +50250041157, DUFRY
- Nikita Mashika, General Director, +79772920476, Miles Logistic
- Darina Odjakova, Honor, +18474048518, Sarpino's Pizzeria
Personal Information
- Date of Birth: 09/30/92
- Nationality: Kyrgyzstan
- Marital Status: Single
Languages
English
Full Professional
Chinese (Mandarin)
Professional
Russian
Native/ Bilingual
Turkish
Professional
Spanish
Elementary
Timeline
Head Hostess
Mimi Chinese
12.2024 - Current
Manager
Sarpino's Pizzeria
01.2023 - 04.2024
Logician
Miles Logistics
05.2021 - 12.2021
Sales associate
Heinemann Retail Company
01.2021 - 07.2022
Business and tour guide
03.2015 - 11.2015
Interpreter
Russian company "LIME"
02.2013 - 01.2015
Bachelor's Degree - International Journalism
International University of Kyrgyzstan
Certificate - Intensive courses of Chinese language and literature
Guilin University of Technology
Faculty of translators (Chinese language and literature)
Ataturk Alatoo University, faculty of translators
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