Aigul Ashimova
Saint Augustine,FL
Summary
Friendly and responsible professional with experience in customer service, technical support, and hospitality. Skilled in assisting clients, handling orders, providing phone support, and maintaining clean and organized environments. Quick learner, attentive to detail, and able to work well in a team.
Overview
6
6
years of professional experience
Work History
Room Attendant
Atrium Hospitality
Saint Augustine, Florida
12.2023 - 06.2025
- Cleaned and maintained guest rooms to ensure a welcoming environment.
- Replenished supplies such as toiletries, linens, and towels for guest convenience.
- Reported maintenance issues to ensure timely resolution for guest comfort.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
Call Center Representative
"Beauty Med"
Bishkek, Kyrgyzstan
01.2023 - 09.2023
- Answered phone calls , helped customers with questions, provided information about services, recorded details in the system
- Educated customers about promotional offers and loyalty programs available.
- Updated customer accounts, addresses and contact information within call management databases.
Pizza Order Taker
"City Pizza"
Moscow, Russia
01.2022 - 07.2022
- Took orders from customers over the phone and in person.
- Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
- Maintained cleanliness of work area by wiping down counters and cleaning up spills.
- Informed customers about daily specials or new menu items.
Program Operator
"El Mektep"
Bishkek, Kyrgyzstan
03.2019 - 10.2021
- Assisted schools with the implementation of an electronic diary system, registered users, entered data, trained staff on how to use the program, and provided technical support.
- Answered phone calls and assisted parents with using the electronic diary program. Guided users through account setup, password recovery, and system features.
Education
Bachelor of Economics - Economics
KITEP
Kyrgyzstan06-2006
Skills
Customer service
Phone communication
Data entry
Order taking
Cleaning and sanitizing
Team worker
Communication skills
Timeline
Room Attendant
Atrium Hospitality
12.2023 - 06.2025
Call Center Representative
"Beauty Med"
01.2023 - 09.2023
Pizza Order Taker
"City Pizza"
01.2022 - 07.2022
Program Operator
"El Mektep"
03.2019 - 10.2021
Bachelor of Economics - Economics
KITEP