Aiham Alzubaidi
San Diego,CA
Summary
Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Medical Transportation Manger
R&A Medical Transportation
12.2021 - 06.2023
- Optimized team hiring, training and performance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
Customer Service Manager
Walmart
02.2020 - 03.2022
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Completed special projects by using effective decision making, critical thinking and time management skills.
- Followed through with client requests to resolve problems.
- Worked with marketing department to launch and manage promotional activities and campaigns.
Cashier Specialist
Chevron Corporation
01.2019 - 03.2020
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
Cashier
Seven-eleven
02.2017 - 11.2018
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
Customer Service Associate
99 Cents Store
05.2016 - 08.2018
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Informed customers about special promotions and provided detailed information for various products.
- Demonstrated items to customers and created customer awareness, interest and sales.
Education
Associate of Science - Computer Science And Programming
San Diego State University
San Diego, CA06.2025
Associate of Science - Computational Science
Grossmont College
El Cajon, CA06.2023
High School Diploma -
Grossmont High School
La Mesa, CA12.2018
Skills
- Fluent in English, Arabic, and Turkish
- Proficient in Google drive/docs and Excel
- Communication
- planning and organizing
- Problem-solving
- Customer service
- Sales expertise
- C/Java languages
- Customer Accounts Management
- Safe Vehicle Operations
- Special Projects
- Customer Relationships
Languages
Arabic
Native or Bilingual
English
Full Professional
Turkish
Professional Working
Timeline
Medical Transportation Manger
R&A Medical Transportation
12.2021 - 06.2023
Customer Service Manager
Walmart
02.2020 - 03.2022
Cashier Specialist
Chevron Corporation
01.2019 - 03.2020
Cashier
Seven-eleven
02.2017 - 11.2018
Customer Service Associate
99 Cents Store
05.2016 - 08.2018
Associate of Science - Computer Science And Programming
San Diego State University
Associate of Science - Computational Science
Grossmont College
High School Diploma -
Grossmont High School