Quickbooks
Aiida Ben Barka
Manager
Raleigh,NC
Summary
Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service.
Overview
24
24
years of professional experience
1
1
Certification
4
4
Languages
Work History
Manager
The Clutterbugs, Inc.
01.2000 - 01.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Bachelor of Arts - Business Management
Chateau Mont Choisi
Lausanne Switzerland05.1978
Skills
Staff Development
Marketing
Contract Management
Business Administration
Financial Management
Strategic Planning
Business Development
Workforce Management
Expense Tracking
Performance Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20+ staff members.
- Supervised team of 20+ staff members.
Software
Microsoft word
Microsoft Excel
Microsoft Powerpoint
Certification
Small Business License 2000 - 2024
Interests
Traveling
Skiing
Cooking
Poetry
Timeline
Manager
The Clutterbugs, Inc.
01.2000 - 01.2024
Bachelor of Arts - Business Management
Chateau Mont Choisi