Aija Hayes
Customer service associate
Odessa,TX
Summary
I have spent most of my time as a homemaker. I had many responsibilities in doing so, however I am not in a position to do so anymore and am taking a step into pursuing a career again I am highly motivated and excited. I might lack experience on paper, however I am a very quick Lerner always striving to succeed and do well. Demonstrated success in training staff, monitoring performance, and controlling costs to maintain smooth and efficient kitchen operations. Exacting and focused manager with a tireless approach to meeting foodservice demands. Energetic Job Title with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Foodservice
Mcdonalds
03.2016 - 08.2016
- Developed and implemented safety protocols for foodservice team members.
- Resupplied napkins, cutlery, dishes and condiments on foodservice stations.
- Coordinated foodservice operations between kitchen staff and dining room servers.
Sales Associate Manager
Bealls Dept Store
02.2007 - 07.2010
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
Education
GED -
Giddings High School
Giddings, TX08.2006
Skills
- Relationship Building
- Office Administration
- Administrative tasks
- Client Relationships
- Motivational Leadership
- Recordkeeping
- Strong Problem Solver
- Professional and mature
- Filing and data archiving
- Database Management
- Logistical Planning
- Spreadsheet Management
- Records Management
- Excel spreadsheets
- Microsoft office master
- Business image and multimedia management
Certification
I am certified in all Microsoft office components.
I also have osha training and completion.
Timeline
Foodservice
Mcdonalds
03.2016 - 08.2016
Sales Associate Manager
Bealls Dept Store
02.2007 - 07.2010
GED -
Giddings High School