
Experienced healthcare professional with nearly a decade of experience in pharmacy operations, patient care, and team leadership. Proven track record in managing high-volume pharmacies and enhancing patient outcomes through the implementation of clinical services. Adept at acting as an unbiased scientific and education resource, providing comprehensive, accurate, and scientifically rigorous information to Key Decision Makers within the healthcare system. Skilled in translating complex medication information into actionable insights for diverse stakeholders and collaborating with healthcare professionals and leading cross-functional teams to advance clinical strategies.
•Supervise a diverse team of pharmacy technicians, interns, and staff pharmacists, ensuring efficient pharmacy operations and fulfillment of 1,500 prescriptions weekly
•Apply experience in customer service and patient counseling to build and maintain strong relationships with healthcare professionals and stakeholders, enhancing business relations through effective scientific exchange to improve clinical strategies and patient outcomes.
•Conduct point-of-care testing (e.g., glucose, A1C, cholesterol) and provide detailed patient education on results, enhancing patient education on results and compliance
•Administer Test and Treatment services (e.g., Influenza, COVID-19,Strep) and hormonal contraceptive evaluations, integrating expanded clinical services into standard pharmacy practice to improve patient care.
•Manage pharmacy operations with a focus on patient safety, quality assurance, and regulatory compliance, contributing to overall performance and patient outcomes
•Develop and execute training programs and presentations for pharmacy staff, ensuring adherence to clinical standards and regulatory guidelines
•Led a team of pharmacy technicians and staff pharmacists, overseeing the management of over 2,800 prescriptions and 500 immunizations weekly, ensuring high standards of patient care and operational efficiency
•Recommended evidence-based treatment adjustments to healthcare providers, drawing on expertise in medication management and understanding of patient-specific factors.
•Developed and executed training programs and presentations for new pharmacy managers, focusing on workflow optimization, regulatory compliance, and best practices in patient care and pharmacy management.
•Directed district-level operations, spearheading the WeCare 2.0 initiative and disseminating best practices to other pharmacy managers to improve patient outcomes and streamline pharmacy operations.
•Supervised the dissemination of scientific content to ensure it meets regulatory standards and supports the safe use of therapies.
•Oversaw a mini district of 4 stores, ensuring adherence to
operational standards, enhancing patient safety, and improving overall patient outcomes through effective management and clinical services.