Aiko Yoshikawa-Humphreys
Honolulu,HI
Summary
Personable Customer Service Professional experienced in resolving issues with poise and delivering exemplary service. Developed and implemented gymnastics training programs for diverse skill levels, utilizing a motivational coaching style to inspire athletes and enhance performance. Focused on creating safe, effective training routines tailored to individual needs.
Overview
6
6
years of professional experience
Work History
Gymnastics Coach
Hawaii Academy
Honolulu, HI
02.2022 - Current
- Briefed safety rules and standards to students and spotters at the beginning of classes
- Fostered engaging atmosphere for class participants while prioritizing professionalism and goal achievement
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement
- Streamlined training methods for new coaches and spotters to enhance instructional effectiveness
- Created lesson plans and routines for multiple classes tailored to individual goals and abilities
- Briefed safety rules and standards to students and spotters at the beginning of classes
Front of House, Sandwich Maker
Great Harvest Bread Co.
Honolulu, HI
09.2023 - 07.2026
- Assembled customer orders accurately while maintaining speed during peak service periods.
- Prepared fresh sandwiches using house-made breads, meats, cheeses, and produce following recipe standards.
- Sliced bread, meats, and ingredients to support efficient sandwich production and consistent presentation.
- Trained new staff on sandwich assembly, station setup, and daily prep procedures.
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Enhanced customer satisfaction by efficiently maintaining a welcoming atmosphere and addressing inquiries and concerns
- Enhanced customer service by promptly addressing inquiries and concerns.
- Increased sales with targeted marketing initiatives and exceptional customer service.
Assistant Volunteer Coach
Samadhi Hawaii
Honolulu, HI
05.2020 - 08.2020
- Resolved conflicts between campers by addressing complaints and implementing effective solutions.
- Led groups of children safely through a variety of camp activities.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Facilitated activities for children of varying ages, interests, skills, and developmental levels to promote inclusivity.
- Resolving conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Education
High School Diploma -
Kalani High School
Honolulu, HI10.2026
Skills
- Effective communication
- Conflict resolution
- Communication expertise
- Positive coaching
- Schedule management
- Safety instruction
- Patience and empathy
Timeline
Front of House, Sandwich Maker
Great Harvest Bread Co.
09.2023 - 07.2026
Gymnastics Coach
Hawaii Academy
02.2022 - Current
Assistant Volunteer Coach
Samadhi Hawaii
05.2020 - 08.2020
High School Diploma -
Kalani High School