Aila Dow
Blythewood,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Veterinary Technician
Rosewood Drive Animal Clinic
07.2023 - 02.2024
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
Vet Assistant
PetIQ
09.2022 - 08.2023
- Improved patient care by assisting veterinarians with examinations and treatments.
- Collected patient biopsies and blood samples for laboratory analysis.
- Contributed to accurate billing processes through meticulous documentation of services provided during each visit or procedure performed on patients.
- Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
- Answered owner animal health questions and advised on best care practices.
- Boosted vaccination compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.
Barista
Starbucks
10.2020 - 03.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Blythewood High School
Blythewood, SC12.2020
Skills
- Medication Administration
- Medical History Collection
- General anesthesia monitoring
- Pharmacy Duties
- Suture removal
- Nail Trimming
- Supply Restocking
- Euthanasia Procedures
- Medical record-keeping
- Fluid Therapy
- Customer Service
Timeline
Veterinary Technician
Rosewood Drive Animal Clinic
07.2023 - 02.2024
Vet Assistant
PetIQ
09.2022 - 08.2023
Barista
Starbucks
10.2020 - 03.2021
High School Diploma -
Blythewood High School
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