Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ailanie F. Baptista

Providence,RI

Summary

Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Direct Support Worker

Northeast Family Services
Providence, RI
05.2025 - Current
  • Educated family members regarding the needs of their loved one and how best to support them.
  • Created a safe environment for clients by adhering to safety protocols at all times.
  • Engaged clients in meaningful conversations about their interests and hobbies.
  • Maintained accurate records of client progress and changes in condition or behavior.

Portuguese Tutor

university of rhode island
Kingston, RI
11.2024 - 05.2025
  • Compiled reading lists comprised of books, articles, and magazines relevant to the course curriculum.
  • Conducted regular assessments to evaluate student progress over time.
  • Helped students prepare for exams by providing practice tests and reviewing key concepts.
  • Organized and facilitated group activities, such as role-playing exercises and pronunciation practice sessions.

Barista/Customer Service Cashier

Dunkin' Donuts Franchising
Kingston, RI
09.2024 - 05.2025
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Babysitter

Nanny, Care.com
Pawtucket, RI
09.2022 - 09.2024
  • Establishing trust through consistent communication with both parents and kids.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.

Barista/Customer Service Associate Cashier

Bakery Cafe
Providence, RI
08.2023 - 08.2024
  • Monitored inventory levels of supplies and restocked when necessary.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Kept up-to-date records of sales transactions using point-of-sale systems.

Education

Some College (No Degree) - Marketing

University of Rhode Island
Kingston, RI

Skills

  • Time management
  • Team collaboration
  • Communication skills
  • Customer engagement
  • Patient education
  • Social skills development
  • Cultural awareness
  • Professionalism
  • First aid and CPR

Certification

  • CPR / AED/ First-Aid

Languages

English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Limited
French
Limited

Timeline

Direct Support Worker

Northeast Family Services
05.2025 - Current

Portuguese Tutor

university of rhode island
11.2024 - 05.2025

Barista/Customer Service Cashier

Dunkin' Donuts Franchising
09.2024 - 05.2025

Barista/Customer Service Associate Cashier

Bakery Cafe
08.2023 - 08.2024

Babysitter

Nanny, Care.com
09.2022 - 09.2024

Some College (No Degree) - Marketing

University of Rhode Island

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Ailanie F. Baptista