Ailee Sun
Whitefish,MT
Summary
Dynamic professional with extensive experience in enhancing customer satisfaction and fostering client relationships. Proven ability to drive sales through effective communication and strategic marketing. Adaptable and organized, with a commitment to excellence demonstrated in both equine management and customer service environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Horse Wrangler
The Homestead
Whitefish, Montana
06.2026 - Current
- Lead multiple groups a day on guided trail rides through designated areas.
- Ensured safe handling of horses during guest activities and grooming, prioritizing guest safety and satisfaction.
- Coordinated schedules for horse rides and training sessions, ensuring seamless guest experiences.
- Cultivated positive relationships with guests, enriching their overall equestrian experience.
- Adapted work schedule to meet operational needs and attendance when needed.
Equine Specialist
TROT
Tucson, Arizona
01.2026 - 05.2026
- Supported riders with special needs in achieving therapeutic goals during horseback sessions.
- Managed equine care for the riders and trainers.
- Collaborated with trainers to facilitate lesson activities and ensure effective learning.
- Developed foundational skills for equine therapy through direct engagement in practical settings.
Trainer Assistant
HORSE BACK RIDING
Newport Beach, CA
05.2020 - 04.2023
- Organized lesson schedules and matched horses to riders' abilities for optimal performance.
- Facilitated skill development in horseback riding for diverse age groups and proficiency levels.
- Scheduled client lessons and addressed inquiries regarding barn operations.
- Provided equine care, including feeding, bathing, and grooming during trainer absences.
Human Resources Intern
Thaddedus Resource Center
La Verne, California
05.2025 - 11.2025
- Assisted in recruitment process by screening resumes and scheduling interviews.
- Maintained employee records using HR management software for compliance and accuracy.
- Collaborated with team members on special projects that enhanced HR initiatives effectively.
- Organized and stored employment forms and information.
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
Independent Consultant
Arbonne
Newport Beach, CA
10.2024 - 12.2025
- Established network marketing business with Arbonne, driving continuous growth and learning.
- Conducted comprehensive market research to analyze trends, competitors, and industry practices.
- Enhanced client sales rates through strategic marketing and effective communication strategies.
- Developed strong client relationships by fostering trust and delivering outstanding results.
Hostess/To-Go Specialist
Ciao Italian Restaurant
Newport Beach, CA
03.2024 - 07.2024
- Executed hands-on tasks while maintaining organization and adaptability.
- Ensured guest satisfaction through timely greetings and seating arrangements.
- Managed reservations and clarified menu options for customers.
- Oversaw To-Go orders, ensuring accurate packaging and timely delivery to customers.
Family Nanny
Respected neighbors
Newport Beach, CA
05.2021 - 09.2023
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and books.
Education
BACHELOR OF ARTS - PSYCHOLOGY
The University of Arizona
Tucson, AZ, US05-2026
Skills
- Customer satisfaction
- Time management
- Front desk operations
- Hospitality expertise
- Phone etiquette
- Customer service
- Equine management
- Childcare and nannying
Certification
- Driver's License
- Food Handler Certification
Timeline
Horse Wrangler
The Homestead
06.2026 - Current
Equine Specialist
TROT
01.2026 - 05.2026
Human Resources Intern
Thaddedus Resource Center
05.2025 - 11.2025
Independent Consultant
Arbonne
10.2024 - 12.2025
Hostess/To-Go Specialist
Ciao Italian Restaurant
03.2024 - 07.2024
Family Nanny
Respected neighbors
05.2021 - 09.2023
Trainer Assistant
HORSE BACK RIDING
05.2020 - 04.2023
BACHELOR OF ARTS - PSYCHOLOGY
The University of Arizona