Aileen Acevedo
Haverhill,MA
Summary
Compassionate Certified Nursing Assistant with extensive experience in patient care within diverse healthcare settings. Skilled in monitoring vital signs, performing wound care, and assisting with daily living activities. Strong communicator dedicated to fostering patient rapport and providing comprehensive care. Committed to enhancing patient satisfaction and safety through diligent support and effective collaboration with medical professionals.
Overview
18
18
years of professional experience
Work History
Certified Nursing Assistant
Sympathy Care
Amesbury, MA
12.2020 - Current
- Provided compassionate care to residents in assisted living facility, ensuring individual needs were met effectively.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Facilitated ambulation and physical therapy by conducting tailored exercise routines to enhance mobility.
- Responded promptly to emergency and routine paging situations to assess needs and deliver appropriate care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Certified Nursing Assistant
Milltown Health and Rehab
Amesbury, Massachusetts
05.2023 - 01.2025
- Assisted patients with daily living activities and personal hygiene to promote comfort and dignity.
- Documented patient information accurately in electronic health records systems.
- Collaborated with healthcare teams to enhance patient care plans effectively.
- Educated patients and families on care procedures and health management tips.
- Trained new staff members on best practices for patient assistance techniques.
- Observed and reported unusual symptoms and changes to charge nurse.
- Responded quickly to emergency situations involving sudden illness or injury.
Administrative Assistant
Holistic Behavorial Health
Dracut, Massachusetts
01.2023 - 05.2024
- Coordinated daily office operations and managed team schedules to enhance workflow.
- Provided administrative support to clinical staff while addressing patient inquiries to ensure smooth operations.
- Scheduled appointments and confirmed patient visits in a timely manner.
- Organized patient records and maintained accessible filing systems.
- Developed secure filing systems for confidential documents and records.
- Maintained office supply inventory and facilitated timely procurement to support daily activities.
- Supported executive team with scheduling meetings and managing calendars effectively.
Certified Nursing Assistant
Nancy Culifford
Groveland, MA
05.2016 - 02.2023
- Assessed patients to identify and manage wounds, behavioral issues, and relevant medical symptoms.
- Provided compassionate care for residents in assisted living facility, ensuring individual needs were met.
- Facilitated ambulation and physical therapy by implementing tailored exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant
Heritage Skilled Nursing Care Center
01.2014 - 12.2018
- Provided comprehensive care for residents in assisted living facility, ensuring individual needs were met with compassion and efficiency.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Facilitated ambulation and physical therapy by conducting planned exercise routines to enhance mobility and recovery.
- Responded promptly to emergency and routine paging situations to assess needs and deliver appropriate care.
Medical Secretary
New England medical
Merrimack, St Methuen, Massachusetts
01.2009 - 01.2011
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Registered new patients in electronic medical records to ensure accurate appointment scheduling.
- Maintained current and accurate medical records for patients.
- Answered telephone calls to provide office information, resolve inquiries, and direct calls to appropriate staff.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction
- Organized patient paperwork, including charts and reports, to support efficient office operations.
Certified Nursing Assistant
Angel Home Care
Andover, Massachusetts
01.2008 - 01.2009
- Provided compassionate care for residents in assisted living facility, ensuring individual needs were met.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted with feeding and tracked intake to support patients in achieving their nutritional goals.
- Facilitated ambulation and physical therapy by implementing tailored exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Gate Agent
American eagle Airlines, Logan
Boston, Massachusetts
01.2008 - 01.2008
- Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
- Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency
- Sold, printed, and reissued tickets at check-in, facilitating smooth customer flow.
- Managed passenger check-in by verifying travel documentation, streamlining boarding process.
- Verified travel documentation for passengers during check-in
- Tagged and transferred baggage to designated conveyor belt, ensuring timely processing.
Education
Certified Nursing Assistant, American Red cross -
American Red Cross
Boston, Massachusetts01-2000
High School Diploma -
Washington Irving High School
01-1998
Saber and Decs Training School
Tx01-2008
Skills
- E-clinical training
- Patient billing
- Appointment scheduling
- Record management
- Insurance certification
- Customer support
- Microsoft Excel and Word
- Bilingual communication
Languages
Spanish
Professional
Timeline
Certified Nursing Assistant
Milltown Health and Rehab
05.2023 - 01.2025
Administrative Assistant
Holistic Behavorial Health
01.2023 - 05.2024
Certified Nursing Assistant
Sympathy Care
12.2020 - Current
Certified Nursing Assistant
Nancy Culifford
05.2016 - 02.2023
Certified Nursing Assistant
Heritage Skilled Nursing Care Center
01.2014 - 12.2018
Medical Secretary
New England medical
01.2009 - 01.2011
Certified Nursing Assistant
Angel Home Care
01.2008 - 01.2009
Gate Agent
American eagle Airlines, Logan
01.2008 - 01.2008
Certified Nursing Assistant, American Red cross -
American Red Cross
High School Diploma -
Washington Irving High School
Saber and Decs Training School