Aileen Almaguer
El Paso,TX
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Receptionist
Conde Inc
09.2023 - Current
- Supported internal team with clerical and administrative tasks to enhance efficiency.
- Provided professional and courteous service to incoming guests.
- Corresponded with clients through email, telephone, or postal mail.
- Organized and maintained data within computer databases.
- Responded to inquiries from callers seeking information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Small Business Owner
Mother Daughters Sweet Treats
02.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Interacted well with customers to build connections and nurture relationships.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Salesperson
Rich Lifestyle Inc
07.2023 - 09.2023
- Developed relationships with clients for increased loyalty and repeat business.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering supportive work environment.
- Stayed current on company offerings and industry trends.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Food Service Worker
Tropical Smoothie Cafe
01.2023 - 07.2023
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
No Degree - Biochemistry
El Paso Community College
El Paso, TX06-2026
High School Diploma -
Bel Air High School
El Paso, TX06-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Office administration
- Clerical support
Timeline
Receptionist
Conde Inc
09.2023 - Current
Salesperson
Rich Lifestyle Inc
07.2023 - 09.2023
Food Service Worker
Tropical Smoothie Cafe
01.2023 - 07.2023
Small Business Owner
Mother Daughters Sweet Treats
02.2021 - Current
No Degree - Biochemistry
El Paso Community College
High School Diploma -
Bel Air High School