Aileen Arango Ruiz
Project Management
Redlands,California
Summary
Hardworking, results-driven, and fast learner professional with over 10 years of experience in project management, digital marketing, branding, and administration. Highly skilled in strategic planning, training, coordinating, and leading cross-functional teams to successful project execution. Known for strong interpersonal skills, proactive problem-solving, and effective communication. Expertise in managing digital marketing and administration projects across diverse industries, with a deep understanding of CRM systems. A bilingual team player with a passion for streamlining workflows, driving business growth, and enhancing operational efficiency. Dedicated to delivering projects on time, within budget, and consistently meeting client expectations.
Overview
8
8
years of professional experience
Work History
Global Engagement Assistant
University of California Riverside
Riverside , CA
04.2024 - Current
- Building a strategic international marketing plan
- Assisting with administrative duties of the International Education Academics Team
- Relationship building with mora than 20 educational institutions, agencies, government offices, and private companies
- Gather data and keep an updated record of mora than 200 partners and stakeholders contacts
- Project planning and streamlining project workflows for Riverside County
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Increased efficiency by implementing new processes and providing administrative support to management.
Assistant Project Manager Intern
Riverside County Medical Association
Riverside , California
7 2024 - 09.2024
- Actively participated in association events, fostering relationships with medical students and professionals
- Managed and maintained the CRM system, ensuring up-to-date and accurate records from more than 100 stakeholders
- Assisted in the development and initiation of project plans with IEHP using Monday software, streamlining project workflows
- Supported the management team in various projects, contributing to timely completion and efficiency improvements
- Collaborated on 3 marketing projects, enhancing policy communication with physicians and stakeholders
Project Manager
Maretex
Guatemala , Guatemala
08.2023 - 12.2023
- Achieved a 25% increase in project completion rate by closely monitoring deliverables and timelines
- Led the company's website project planning and budgeting, leading to making 45% of total inventory available online
- Customer service, assistance, and search for suppliers and manufacturers
- Identified plans and resources required to meet project goals and objectives.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Conducts business operations management in support of day-to-day operations.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Professor
Universidad Rafael Landívar
Guatemala , Guatemala
01.2017 - 07.2023
- Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
- Evaluated more than 120 students progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates by 25%.
- Established industry connections for students by organizing guest speaker events, workshops, and networking opportunities.
Project Manager/Key Account Manager
TPP Digital Marketing
Guatemala , Guatemala
04.2022 - 07.2023
- Managed 7 digital marketing accounts simultaneously for several months
- Maintained a client satisfaction rating of 85% through regular communication and updates
- Created weekly reports for 5 different accounts
- Implemented process improvements on COR CRM to increase productivity by 30%
- Successfully delivered one-time projects on time and within scope
- Managed project budgets ranging from $5,000 to $20,000, consistently staying within budget surplus
- Developed quarterly analysis of results for brands/accounts
- Led a cross-functional team of 5 members, doing task assignments, supervising deliverables, timelines, and progress
- Managed 13 digital marketing accounts across the time in the company
Project Manager
Solsat
Guatemala , Guatemala
11.2021 - 04.2022
- Successfully delivered 2 long-term projects on time and within scope
- Maintained a customer satisfaction rating of 90% or higher through proactive communication and issue resolution
- Monitoring deliverables and calendars/timelines for 2 long-term projects with Zoho CRM
- Established regular team meetings, leading to a 20% increase in communication and collaboration
Commercial Management Assistant
Print Depot
Guatemala , Guatemala
01.2021 - 10.2021
- Managed agenda and events for administrative personnel
- Coordinated transfer of products from warehouse to points of sale
- Created quotes for customers, market research and benchmark
- Prospecting for 5 new clients
Marketing Specialist
Print Depot
Guatemala , Guatemala
06.2020 - 12.2020
- Created 6 digital campaigns on Facebook Business Manager
- Campaign segmentation and optimization
- Increase of 50% creation and implementation of Google Ads
- Branding update and leader in design team
- Process improvements on HubSpot CRM to increase client engagement
Digital Marketing Specialist
Kolau
Guatemala , Guatemala
01.2020 - 06.2020
- Planning, design, and implementation of social media strategies in different languages
- Improved conversion rates by designing and executing A/B tests for landing pages and ad campaigns.
- Speaker at events/workshops on digitization and digital marketing for over 500 attendees
- Creation of advertising campaigns in Google Ads for 22 companies
- Team leader for designers and online editors
- Created Pay-Per-Click campaigns to drive targeted traffic to company website.
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
Art Director
Grupo Ceviche Barcelona
Barelona , Spain
05.2019 - 10.2019
- Art direction and design for an advertising agency in the restaurant industry
- Designed online campaign materials for 3 restaurants
- On/Off advertising for restaurant accounts in Barcelona
- Food styling and Photography that increased website traffic by 30%
- Developed memorable event branding materials, contributing to successful trade shows and conferences experiences.
- Built strong relationships with vendors such as photographers, printers, and illustrators to facilitate seamless project execution.
Administrative Assistant
Probodas Barcelona
Barcelona , Spain
05.2019 - 10.2019
- Administrative support: CRM update, customer database, catalogs and stocks for e-commerce
- Increased by 45% internal repository product upload
- Customer service, assistance, and order management
- Search for suppliers and manufacturers of products related to the industry
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Education
Healthcare Management and Finance Specialization - Healthcare
University of Michigan
Ann Arbor, MI 09.2024 - Current
Post Graduate Certificate in Project Management - Business Management
University of California Riverside
Riverside, CA 01.2024 - 09.2024
Master in Branding and Packaging - Marketing
BAU Centro Universitario De Artes Y Diseño Barcelona - Universitat Central De Catalunya
Barcelona, Spain 10.2018 - 06.2019
Bachelor in Graphic Design - Graphic Design
Universidad Rafael Landívar Guatemala
Guatemala 01.2017 - 08.2012
Skills
Leadership
Team player
Training
Fast Learner
Proactivity
Detailed-oriented
Budget Control
Stakeholder Communications
Risk Management
Client Relations
Strategic Planning
Project Management
Languages
English
Spanish
Certificates / Specializations
- Project Management Professional Certificate, Google / Coursera
- Project Management Course, La Salle-Ramon Llul (Barcelona)
- Brand Community Management, Social Media Branding & Digital Strategy Course, La Salle-Ramon Llul (Barcelona)
- Facebook Marketing Specialization, International Marketing Institute
Volunteer Experience
Clerical-Hospitality - Patient Unit, Loma Linda University Medical Center, 05/01/24, Present
References
Upon request
Software
Asana
MS Office 365
Monday
Google Suite
Adobe Suite
Wrike
Jira
Smarsheets
CRM
Timeline
Healthcare Management and Finance Specialization - Healthcare
University of Michigan
09.2024 - Current
Global Engagement Assistant
University of California Riverside
04.2024 - Current
Post Graduate Certificate in Project Management - Business Management
University of California Riverside
01.2024 - 09.2024
Project Manager
Maretex
08.2023 - 12.2023
Project Manager/Key Account Manager
TPP Digital Marketing
04.2022 - 07.2023
Project Manager
Solsat
11.2021 - 04.2022
Commercial Management Assistant
Print Depot
01.2021 - 10.2021
Marketing Specialist
Print Depot
06.2020 - 12.2020
Digital Marketing Specialist
Kolau
01.2020 - 06.2020
Art Director
Grupo Ceviche Barcelona
05.2019 - 10.2019
Administrative Assistant
Probodas Barcelona
05.2019 - 10.2019
Master in Branding and Packaging - Marketing
BAU Centro Universitario De Artes Y Diseño Barcelona - Universitat Central De Catalunya
10.2018 - 06.2019
Professor
Universidad Rafael Landívar
01.2017 - 07.2023
Bachelor in Graphic Design - Graphic Design
Universidad Rafael Landívar Guatemala
01.2017 - 08.2012
Assistant Project Manager Intern
Riverside County Medical Association
7 2024 - 09.2024
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