Aileen Bojorge
Everett,WA
Summary
20 years of experience in office administration including 6.5 year in direct HR field. Business degree graduate specializing in Human Resources Management currently seeking an HR position which will combine my passion for helping others and educational background in an innovative challenging environment.
Professional with robust background in process improvement and optimization, ready to drive efficiency and effectiveness in operations. Strong analytical skills, adept at identifying bottlenecks and implementing solutions. Skilled in team collaboration, adaptable to changing needs, and focused on delivering measurable results. Known for reliability and strategic approach to achieving organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Jr. Sales Process Specialist
Hellas Construction, Inc
04.2024 - 10.2024
- The Jr. Sales Process Specialist supports the sales process team by reviewing project plans to gather information for timely bid submission.
- Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
- Daily reviews all incoming bids emails from different vendor portals and determine if there is work within Hellas's scope to bid. Reviews all databases of leads to determine if those bids should be added to the project calendar.
- Email all bids within Hellas' scope of work to all the SPS based on assigned regions within the US.
- When SPS needs assistance add leads for bids and proposals to the Bid Calendar
- Accurately maintains and updates bid information on bid calendar. Ensures bid calendar entries include contact information, product specifications, bonding requirements, owner architect information, ranking criteria, and samples needed.
- Corresponds via email throughout the day if needed.
- Coordinates, clarification questions, forwards them to clients, and monitors responses.
- Assist the SPS when creating professional formatting for proposals which may include multiple binders.
- Assisting in responding any and all pre-qualifications via email and or through vendor portals.
Benefits Administrator
Hellas Construction, Inc.
02.2018 - 04.2024
- Creates spreadsheet to upload eligible employees in the Employer navigator benefits portal and write memos for benefits packets
- Administer short/long term disability, voluntary life and AD&D insurance
- Responsible for the coordination of employee process for FMLA leave, Short term disability leave, and personal medical leave
- Advance Knowledge of Federal and State law specifically with FMLA (Family Medical Leave Act)
- Follow up with eligible employees to ensure that their enrollment in Employee navigator benefits portal is successfully processed to include all 4 different carriers and complete benefits forfeit letters as needed
- Process the terminations of coverage and enrollment for COBRA as well as new hire reporting
- Coordinate, assist and process information during open enrollment, providing support and answers employees' questions regarding benefits
- Prepare reports for monthly business review meetings, annual Affordable Care Act (ACA) and 5500 submissions
- Responsible for processing all FMLA request, benefits qualifying events, audit terminations, audit insurance invoices
- Provide information to the construction bid coordinators regarding personnel to attract new clients for the company
- Conduct onboarding of new hires, exit interviews, employee relations complaints, workers compensation, promotions, and employee compensation
- Initiated a revamp for the wellness program by contracting Walgreens to provide an on-site flu clinic for all employees
Administrative Assistant to the Chief Financial Officer
Nova Southeastern University
01.2004 - 01.2011
- Provided administrative support to the Chief Financial Officer, Clinic Administrators and Managers
- Assisted with day to day operations of the administrative offices in the absence of manager
- Processed all Human Resources employment paperwork including new hire, terminations, employee transfers, and posting new and established job requisitions
- Managed performance evaluations for 100 employees within the organization; reduced time needed to look up status and find employee files by 75%
- Established process improvement procedures and trained executive staff on new electronic timesheet system (Kronos); cut-down timesheet approval process from 6 hours to 1 hour
- Arranged business travel and maintained daily calendars of CFO and other managers
- Created and maintained employee files, timesheets and vendor information using internal database; reconciled invoice payments and ordered office supplies
Administrative Assistant to the Settlement Services Administrator
Nova Southeastern University
01.2003 - 01.2004
- Developed and maintained reports associated with confidential financial data and medical history, clinic policies and procedures, and clinic organization charts
- Maintained technical operations of the internal database system to successfully track metrics related to department referrals
- Managed incoming communications, answered and vetted messages to appropriate staff members
- Organized and implemented audits and training for new employees
Administrative Specialist
Broward College
01.2000 - 01.2003
- Carried out administrative functions for the department head in the Math Department by answering the phone and maintaining the schedule
- Performed customer service functions by answering requests/questions from students in the Math Department and questions while circulating instructions successfully with teammates in dynamic environments
- Typed 30 exams per semester for Math instructors and organized the syllabus for each instructor
Education
Bachelor's Degree - Business Administration and Human Resources Management
Columbia College
01.2015
High School Diploma -
South Broward High School
01.1997
Skills
- Leadership
- Human Resources
- Customer Service
- Multitasking
- Strong written and verbal communication
- Production deadline management
- Problem-solving abilities
- Critical Thinking
- Team building
- Professionalism
- Problem-solving aptitude
Certification
- Certificate of White Belt in Lean Six Sigma Excellence
- Leadership Certification Training
Awards
- Multiple certificates of appreciation for Human Resources
- Certificate in recognition for Wellness Initiative
Personal Information
Title: HR Professional
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Jr. Sales Process Specialist
Hellas Construction, Inc
04.2024 - 10.2024
Benefits Administrator
Hellas Construction, Inc.
02.2018 - 04.2024
Administrative Assistant to the Chief Financial Officer
Nova Southeastern University
01.2004 - 01.2011
Administrative Assistant to the Settlement Services Administrator
Nova Southeastern University
01.2003 - 01.2004
Administrative Specialist
Broward College
01.2000 - 01.2003
High School Diploma -
South Broward High School
Bachelor's Degree - Business Administration and Human Resources Management
Columbia College
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