Ricardo Padilla
Cicero,IL
Summary
Professional technical expert with robust background in field service engineering. Known for resolving technical issues efficiently and maintaining strong client relationships. Emphasizes team collaboration and reliability, flexible in meeting dynamic operational needs. Proficient in diagnostic tools, client communication, and time management.
Overview
12
12
years of professional experience
Work History
Field Service Engineer
Semler Industries
06.2022 - Current
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Maintain strong relationships with customers through effective communication, and exceptional service delivery.
- Ensured compliance with safety regulations during all service visits.
- Served as a subject matter expert during internal meetings or client presentations regarding the technical aspects of the company's products and services.
- Collaborated with customers to understand technical requirements and provide tailored solutions.
- Trained junior engineers on best practices for equipment installation and troubleshooting.
- Diagnosed and resolved equipment issues in the field to ensure optimal performance.
- Conducted routine maintenance and inspections to enhance system reliability.
- Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.
Maintenance Technician
Mauser Packaging
08.2020 - 06.2022
- Repair and maintain injection molding machines (Demag and Husky).
- Repair and maintain robotic machines (CBW, Syntrama, Beck, and Wittmann).
- Manage a variety of tools and power tools.
- Repair mechanical systems to ensure they are consistent with health and safety regulations.
- Repair and maintain material blenders.
- Repair and maintain any pneumatic, mechanic, or hydraulic issues.
Maintenance Technician
The Royal Group
11.2016 - 08.2020
- Repair and maintain die cutters, flexographic printing, and corrugator machines (Fosber, Gopfert, & Martin).
- Basic knowledge and comprehension of critical prints.
- Manage a variety of tools and power tools.
- Repair mechanical systems to ensure they are consistent with health and safety regulations
- Roll and Mesh Conveyors
- Report all daily tasks to the next shift.
- Calibrate machines, and ensure they are functioning within safety regulations.
Manager/ Regional Trainer
Fred Loya Insurance
09.2013 - 10.2016
- Underwrite and solicit policies to interested parties.
- Licensed law and casualty insurance agent.
- Quote rates for immediate coverage action, and long-term strategy implementation.
- Process payments and deposit currency into the company’s bank account.
- Dispute underwriting errors, and meet sales quotas.
- Attend weekly regional management meetings.
- Manage multiple offices and answer questions and concerns from C.S.R.s.
Education
High School Diploma - Electrical Construction & Maintenance
Coyne College
01.2019
Skills
- Trustworthy and responsible
- Highly motivated
- Determined and dedicated
- Ambitious and confident
- Flexible
- Efficient Multi-tasker
- Quick learner
- Complex problem solving
- Customer Oriented
- Comprehension of the characteristics of AC & DC Electricity
- Basic knowledge of PLC
- Hands-on Experience with Receptacles, Switches, Luminaries, Limit switches, Solenoid Valves, Low Voltage Motors
- Experienced in Single/Three Face Motors, Viking Pumps, Gear Boxes and PLC
- Skilled with many hand tool and electrical tools such as Hamer Drill, Impact wrench, Sawzall, Bandsaw, Jigsaw, Grinder and many more
Languages
Spanish
English
Timeline
Field Service Engineer
Semler Industries
06.2022 - Current
Maintenance Technician
Mauser Packaging
08.2020 - 06.2022
Maintenance Technician
The Royal Group
11.2016 - 08.2020
Manager/ Regional Trainer
Fred Loya Insurance
09.2013 - 10.2016
High School Diploma - Electrical Construction & Maintenance
Coyne College