Aileen Cosentino
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Golf Rules Official
Top 50 Junior Tour
05.2025 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Bartender
Greystone Golf Club
Romeo
04.2025 - 08.2025
- Prepared and served diverse beverages, enhancing guest experience for club members and visitors.
- Maintained cleanliness and organization of bar area, ensuring efficient service throughout shifts.
- Assisted in managing inventory and restocking supplies to support uninterrupted bar operations.
- Followed safety protocols while handling alcohol and operating equipment.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Server
Jamr'z Frozen Custard
Washington
03.2021 - 08.2024
- Delivered exceptional customer service in high-volume settings, enhancing guest satisfaction.
- Handled cash register transactions with accuracy, contributing to smooth financial operations.
- Prepared and served frozen custard while ensuring product quality and presentation standards.
- Maintained cleanliness of the dining area and serving stations.
- Worked closely with team members to streamline daily operations.
Education
High School Diploma -
Luteran Highschool North
Macomb, MI05-2023
Some College (No Degree) - Business
Saginaw Valley State University
Bay City, MI04-2026
Skills
- Rules knowledge
- Golf skills
- Customer service
- Cash handling
- Inventory management
- Problem solving
- Time management
- Team collaboration
Certification
- TIPS Alcohol Training
- Drivers License
Accomplishments
- 1st Team All-Macomb County Girls Golf 2020-2022
- 1st Team All-Conference CHSL Girls Golf 2020-2022
Affiliations
- Saginaw Valley State Women's Golf Team
Timeline
Golf Rules Official
Top 50 Junior Tour
05.2025 - Current
Bartender
Greystone Golf Club
04.2025 - 08.2025
Server
Jamr'z Frozen Custard
03.2021 - 08.2024
High School Diploma -
Luteran Highschool North
Some College (No Degree) - Business
Saginaw Valley State University