Professional Summary
Overview
Work History
Education
Skills
Certification
MEMBERSHIPS
Timeline

Aileen Cotterman

The Ohio State Wexner Medical Center
New Albany,OH
1
Certification
19
years of professional experience

Experienced Registered Nurse with over 15 years in improving patient outcomes and navigating healthcare complexities. Skilled in analytical thinking and relationship building to foster collaboration with patients and healthcare teams. Committed to continuous improvement in care delivery while advocating for patient needs to ensure a supportive health environment.

Work History

Outpatient Surgery Center Registered Nurse

2 Years 7 Months
The Ohio State Wexner Medical Center | 01.2024 - Current
  • Manage patients prior to endoscopy and surgical procedures and
  • Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administer medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Evaluate patient histories, complaints, and current symptoms.
  • Enhance patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Collaborate with multidisciplinary teams to coordinate patient care and optimize treatment outcomes.
  • Led quality improvement initiatives, enhancing nursing protocols and improving patient satisfaction scores..
  • Advocate for patients' needs while facilitating communication between families and healthcare providers for effective care management.
  • Assist in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Collaborate with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Convey home care techniques to patients and caregivers to continue care consistency.
  • Educate family members and caregivers on patient care instructions.

Clinical Case Manager

2 Years 8 Months
The Ohio State Wexner Medical Center | 05.2021 - 01.2024
  • Educated patients to reduce emergency department utilization and hospital readmissions
  • Coordinated patient care and facilitated safe transitions to next level of care for Emergency Department patients
  • Empower patients with appropriate education to reduce emergency department utilization and hospital readmissions
  • Encourage patient adherence to care plan and medication with education
  • Promoted patient adherence to care plans and medication through targeted education

Administrative Nursing Supervisor

6 Years 7 Months
The Ohio State Wexner Medical Center | 11.2015 - 06.2022
  • Triaged patients by telephone and computer for the hospital system’s 5 hospitals, including oncology patients, to a nationally recognized cancer hospital
  • Spearheaded self-scheduling project for 30+ staff by developing and maintaining Google Sheets, enhancing scheduling efficiency and staff autonomy
  • Provided consistent and concise documentation in EMR through the review of EPIC flowsheets and Care Everywhere
  • Contributed to committees focused on workflow improvement, providing critical feedback for Grand Central rollout to streamline processes
  • Reviewed and revised nursing department operations, ensuring compliance with hospital nursing and medical policies and procedures

Transition Navigator

11 Months
The Ohio State Wexner Medical Center | 06.2020 - 05.2021
  • Supported cardiothoracic and congestive heart failure patients post-discharge through follow-up care, enhancing recovery and patient engagement.
  • Managed approximately 20 patients per day.
  • Identified and referred patients with potential health concerns to appropriate medical resources.
  • Educated patients and families of medically fragile patient populations to encourage health promotion and prevention.
  • Facilitated communication between healthcare providers and patients to ensure continuity of care. by communing and collaborating with outside health facilities as needed.
  • Provided consistent and concise documentation in EMR
  • Utilized EPIC reports to establish daily workflow and future tasks

Staff Nurse

8 Years 4 Months
The Ohio State Wexner Medical Center | 07.2007 - 11.2015
  • Delivered quality individualized inpatient care to various patient areas: Emergency Department, Intensive Care Units, Post Anesthesia Care Unit, Progressive Care Unit and Medical-Surgical Units
  • Monitored patient care processes and addressed physiological needs of patients and families, ensuring holistic support
  • Management of patients with multiple comorbidities
  • Charge nurse experience, and unit resource for diabetes education and wound care
  • Led nursing team as charge nurse in busy hospital unit, and unit resource for diabetes education and wound care
  • Contributed to committees focused on process development, safety protocols, and staff engagement, fostering a collaborative work environment

Education

Bachelor of Science - Nursing

The Ohio State University | Columbus | 01-2012

Associate Degree - Nursing

Columbus State Community College | Columbus, OH | 01-2007
  • cum laude graduate

Bachelor of Science - Biology

The Ohio State University | Columbus | 01-2003

Skills

Patient care services
Chronic care support
Multidisciplinary care coordination
Strong clinical judgment
Proficient in EPIC
Resourceful problem solving
Team collaboration
Patient advocacy

Certification

  • Registered Nurse State of Ohio License # RN.334358
  • Basic Life Support
  • Advanced Cardiac Life Support
  • Certified Case Manager

MEMBERSHIPS

  • American Society of PeriAnesthesia Nurses
  • American Nurses Association
  • Philippine Nurses Association of Central Ohio

Timeline

Outpatient Surgery Center Registered Nurse

The Ohio State Wexner Medical Center
01.2024 - CurrentRead More

Clinical Case Manager

The Ohio State Wexner Medical Center
05.2021 - 01.2024Read More

Transition Navigator

The Ohio State Wexner Medical Center
06.2020 - 05.2021Read More

Administrative Nursing Supervisor

The Ohio State Wexner Medical Center
11.2015 - 06.2022Read More

Staff Nurse

The Ohio State Wexner Medical Center
07.2007 - 11.2015Read More

The Ohio State University

Bachelor of Science from Biology
Read More

The Ohio State University

Bachelor of Science from Nursing
Read More

Columbus State Community College

Associate Degree from Nursing
Read More
Aileen Cotterman