Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Aileen Díaz

San Diego,CA

Summary

Dynamic Warehouse Shipper at BD, recognized for enhancing efficiency through innovative shipping solutions. Proven expertise in order picking and meticulous packaging, ensuring timely deliveries and high customer satisfaction. Strong communicator and collaborative team player, adept at problem-solving in high-volume environments while maintaining safety and cleanliness standards.

Overview

2
2
years of professional experience

Work History

Warehouse Shipper

BD
03.2025 - Current
  • Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
  • Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
  • Improved accuracy in order fulfillment through meticulous attention to detail when picking, packing, and labeling orders.
  • Contributed to reducing product damage by properly packing items and securing them for transport.
  • Collaborated effectively with team members to expedite order fulfillment and maintain smooth operations.
  • Demonstrated adaptability and flexibility, taking on additional responsibilities during peak periods to ensure the team met all objectives.
  • Expedited shipment handling, prioritizing urgent orders to ensure on-time delivery for clients with tight deadlines.
  • Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
  • Checked and rechecked orders before packaging and shipping items.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.

Crew Member

McDonald's
04.2024 - 02.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Intership

Sharp Grossmont Hospital
02.2023 - 01.2024
  • Assisted with taking patient's vitals
  • Maintained cleaned rooms-sanitize counters and take linens off and replace with new ones
  • Assisted in translations between medical staff and Spanish speaking patients

Education

High School Diploma -

Health Science High School
San Diego
06.2024

Skills

  • Warehouse safety
  • Workplace cleanliness
  • Product identification
  • Teamwork
  • Teamwork and collaboration
  • FDA and HIPPA compliance
  • Problem-solving abilities
  • Excellent communication
  • Team collaboration
  • Active listening
  • Resolving customer issues
  • Labeling prescriptions
  • Stocking medications
  • Processing payments
  • Leadership
  • Team building
  • Friendly, Positive Attitude
  • Organization and Time Management
  • Multitasking Abilities
  • Physical stamina
  • Integrity

Accomplishments

I completed a cadet program class during high school. In this class I learned some basic physical training, also basic military skills including marching and saluting , In the company that I work for they promoted me at the second month from a picker (product) to a contractor shipper, all because my good abilities to learn fast and my capacity to keep a good work environment. Also In high school I completed a couple internships and programs. I took an internship at sharp hospital where I worked hands on with patients and worked closely with nurses and other techs. I also was in a cadet program where I was taught the basics. Such as, marching, saluting, and the basic physical training that is needed. For my last year of high school I completed 160 hours of certified nursing assistant training and earned a certification. In my past and present positions I have maintained huge work ethic. My dedication of going above and beyond has given me the opportunity to quickly advance, allowing me to earn a higher position within just a few months.

I speak English and Spanish fluently .

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Warehouse Shipper

BD
03.2025 - Current

Crew Member

McDonald's
04.2024 - 02.2025

Intership

Sharp Grossmont Hospital
02.2023 - 01.2024

High School Diploma -

Health Science High School