Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aileen Dinh

Garden Grove,United

Summary

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Loss Prevention Officer

Tilly's
07.2023 - 03.2024
  • Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
  • Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the facility.
  • Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
  • Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.

Transportation Security Officer

Transportation Security Administration
04.2022 - 03.2023
  • Screening passengers and luggage
  • Answering security questions of passengers
  • Directing passengers through security checkpoint
  • Reporting suspicious activity to appropriate authorities
  • Ensuring a safe and respectful environment at all times
  • Complying with safety measures
  • Working with stakeholders/passengers to ensure their needs, as well as security regulations, are met
  • Effectively communicating with traveling public and leadership
  • Completed required job training and application of standard operating procedures
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions

Reference:

  • Supervisor: STSO Dawn Powers (3097576615)
  • Okay to contact this Supervisor: Yes

Transportation Management Coordinator

US Army Reserves
12.2015 - 12.2021

Time in Service: 6 years Reserves

  • Coordinates, control, monitor, and supervises the movement of personnel, equipment, and cargo by land, air, sea, and rail - Aided and assisted the Department of State (DOS) in Operation Allies Welcome at Dulles International Airport in the successful evacuation and placement of 44,000 Afghan Allies from Kabul Airport, Afghanistan
  • Arranged documentation and reports for follow-up or response to tracer actions.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Requested and coordinated transport capabilities to meet missions.

Reference:

  • Supervisor: Staff Sergeant Caamaño (2534778457)
  • Okay to contact this Supervisor: Yes

Youth Development Professional

Boys and Girls Club of Garden
02.2019 - 06.2019
  • Created after school programs/activities for students (2nd Graders - 6th Graders); routinely dealt with school age children on a daily basis
  • Monitored youth behavior and offered guidance and support for positive change.
  • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
  • Helped set appropriate goals and plans to achieve targets.
  • Supervised youth and maintained security for each child under care.

Education

High School Diploma -

Santiago High School
Garden Grove, CA
08.2012 - 06.2016

Skills

    Providing Customer Service while following Standard Operating Procedure (SOP)

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Certification

BSIS Guard Card

Timeline

BSIS Guard Card

03-2024

First Aid/CPR/AED Certified

12-2023

Loss Prevention Officer

Tilly's
07.2023 - 03.2024

Transportation Security Officer

Transportation Security Administration
04.2022 - 03.2023

Youth Development Professional

Boys and Girls Club of Garden
02.2019 - 06.2019

Transportation Management Coordinator

US Army Reserves
12.2015 - 12.2021

High School Diploma -

Santiago High School
08.2012 - 06.2016
Aileen Dinh