AILEEN LORENZO
Miami,FL
Summary
Current student and reliable employee with strengths in organization, training and customer service. Friendly, knowledgeable and hard-working team player. Passionate job seeker ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Gas Station Attendant
7-eleven
04.2022 - Current
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere.
Library Student Assistant
Miami Dade College
07.2021 - 04.2022
- Organized returned books and materials and assisted with shelving.
- Improved organization by accurately shelving books and other materials accordingly.
- Checked out and checked in items using library computer system.
- Assisted staff with clerical duties to help lighten workload.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for students.
Package Handler
United Parcel Service
11.2019 - 06.2021
- Tracked parcel movement using hand-held scanners to keep records accurate
- Resolved conveyor system issues by clearing jams and blockages
- Alerted purchasing team of shortages or damaged goods identified
- Marked and labeled containers with accurate shipping information to prevent delays
- Mentored new employees on warehouse procedures and tasks
- Assisted in loading delivery trucks with prepared packages.
Sales Associate
Gap
11.2017 - 05.2020
- Assisted customers at the register and on the sales floor
- Promoted credit and loyalty programs during customer interactions
- Answered telephone calls to provide store, products and services information
- Used POS system to scan customer purchases, calculate prices, and process transactions
- Maintained knowledge of current promotions, and security practices
- Assisted with store recovery to maintain a clean and organized sales floor
- Unboxed and restocked merchandise into attractive displays
- Assisted in moving shelves, racks and displays to increase visibility of merchandise
- Assisted in stocking and organizing the backroom and the sales floor
- Trained new sales employees on effective sales, service, and operational strategies.
Education
Bachelor of Arts - Biochemistry
Miami Dade College
Miami, FL12.2026
High School Diploma -
Miami Palmetto Senior High School
Miami, FL06.2016
Skills
- Material Handling
- Inventory Tracking
- Sales and Marketing
- Customer Service
- Multitasking
- Organization
- Adaptability and Flexibility
- Bilingual
Timeline
Gas Station Attendant
7-eleven
04.2022 - Current
Library Student Assistant
Miami Dade College
07.2021 - 04.2022
Package Handler
United Parcel Service
11.2019 - 06.2021
Sales Associate
Gap
11.2017 - 05.2020
Bachelor of Arts - Biochemistry
Miami Dade College
High School Diploma -
Miami Palmetto Senior High School