Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aileen Melendez

Aileen Melendez

Chicago,IL

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

4
4
years of professional experience

Work History

Receptionist

Asi Health Services
10.2022 - 03.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.

Cleaner

Turned Inc
08.2021 - 02.2022
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.

Cashier

Tony's Fresh Market
05.2020 - 06.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

North Grand High School
338 W Wabansia Ave, Chicago, IL 60639
06.2022

Skills

  • Data Entry
  • Technical Support
  • Mail handling
  • Scheduling appointments
  • Telephone skills
  • Greeting and Seating Clients
  • Mail distribution
  • Supply Management
  • Data inputting
  • Supply Ordering
  • Customer Service
  • Call Answering and Routing
  • Courteous and Professional

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Asi Health Services
10.2022 - 03.2024

Cleaner

Turned Inc
08.2021 - 02.2022

Cashier

Tony's Fresh Market
05.2020 - 06.2021

High School Diploma -

North Grand High School

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Aileen Melendez