Aileen Muñoz
Oceanside,CA
Summary
Organized healthcare professional with a solid foundation in acute and long-term patient care. Skilled in vital signs assessment and electronic health record management, ensuring compliance with safety protocols. Committed to enhancing patient experiences and outcomes through compassionate support and effective communication. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Medical Assistant/Float
Tri-City Primary Care
Vista, California
04.2025 - Current
- Assisted with treatments prescribed by physicians, including ambulation and daily living activities.
- Maintained accurate patient health records through electronic medical documentation.
- Provided patient-centered care, prioritizing safety, comfort, and well-being.
- Performed vital signs assessments, including temperature, pulse, respiration rate, blood pressure, and oxygen saturation.
- Complied with safety policies and regulations set by Joint Commission standards.
- Responded promptly to emergencies using advanced cardiac life support principles.
- Monitored patient responses to treatments and medications; reported condition changes to medical staff.
- Evaluated physical conditions using appropriate assessment techniques during admission and discharge.
- Assisted healthcare providers with patient examinations and procedures.
- Scheduled patient appointments and managed clinic calendar effectively.
- Maintained accurate patient records using electronic health record systems.
- Educated patients on treatment plans and medication usage.
- Collected and prepared laboratory specimens for testing procedures.
- Coordinated communication between patients and medical staff efficiently.
- Ensured compliance with safety and sanitation protocols in clinical settings.
- Administered injections, medications and treatments as directed by the physician.
Certified Nursing Assistant
Tri-City Medical Center
Oceanside, CA
04.2022 - 03.2024
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and documented patient information accurately.
- Provided emotional support and companionship to patients during recovery.
- Maintained cleanliness and organization of patient care areas and equipment.
- Trained new staff on proper patient care techniques and safety protocols.
- Communicated effectively with patients, families, and medical professionals.
- Responded promptly to patient calls and addressed their concerns efficiently.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Patient Safety Sitter
Tri-City Medical Center
Oceanside, USA
01.2021 - 04.2022
- Demonstrated ability to remain calm and provide reassurance in stressful situations.
- Able to establish rapport quickly with patients through active listening skills.
- Familiarity with HIPAA regulations for maintaining confidentiality of patient information.
- Exhibited excellent problem-solving skills while working independently as well as collaboratively with other healthcare professionals.
- Maintained a safe environment for both patients and staff by adhering to established policies and procedures.
- Proficient in providing patient safety by monitoring behavior and intervening when necessary.
- Skilled at recognizing changes in patient condition and notifying appropriate personnel immediately.
- Experience utilizing therapeutic approaches such as redirection, distraction, and positive reinforcement when dealing with agitated patients.
- Proven track record of providing compassionate support during challenging times.
- Committed to respecting each individual's right to privacy while providing care.
- Instrumental in orienting new sitters on safety protocols within the facility.
- Trained in CPR and First Aid techniques to respond quickly to emergencies.
- Adaptable team player who is able to adjust easily to changing environments.
- Capacity to remain vigilant throughout long shifts without compromising quality of care provided.
- Adept at recognizing signs of distress or agitation in patients, responding appropriately and promptly to de-escalate the situation.
- Developed strong communication skills for interacting with patients, families, and medical staff.
Education
LVN - Nursing
NorthWest College
West Covina, CA06-2026
Some College (No Degree) - Nursing
Mira Costa Community College
Oceanside, CASkills
- Acute and rehabilitative care
- Cultural competence
- Mobility assistance
- Professional bedside manner
- Patient positioning
- Patient service
- Feeding assistance
- Daily living support
- Patient observation
- Admissions support
- Vital signs documentation
- Equipment disinfection
- Infection control
- Monitoring patient conditions
- Data collection and analysis
- Computer literacy
- Patient safety protocols
- Patient care and monitoring
- Emergency response skills
- Nursing staff support
- Foley catheter management
- IV management
- Patient feeding assistance
- Patient rounds coordination
- Height and weight measurement
- Bed making and linen changes
- Medical documentation
- Effective communication
- Team collaboration
- Time management
- Specimens collection and processing
- Insurance authorizations
- Laboratory maintenance
- Compassionate
- Medical terminology knowledge
- EKG administration
- Simple dressings
- Complex Problem-solving
- Certified in basic life support (BLS)
- Patient care coordination
- Medical transcription
- Clinical documentation
- Sterile technique
- Diagnostic procedures
- Patient scheduling
- Proper sterilization techniques
- Medical terminology
- Catheter change and preparation
- Prioritizing stat orders
- HIPAA compliance
- Vital signs assessment
- Patient care
- Medical billing
- Patient-handling equipment
- Telehealth coordination
- Wound care management
- Medical supply inventory
- Companionship and emotional support
- Patient flow management
- Analytical decision-making skills
Certification
- BLS
- CNA
Volunteer Experience
Auxiliary Worker, Tri-City Medical Center, Oceanside, CA, 01/2014, 04/2019
Languages
Spanish, Bilingual
Timeline
Medical Assistant/Float
Tri-City Primary Care
04.2025 - Current
Certified Nursing Assistant
Tri-City Medical Center
04.2022 - 03.2024
Patient Safety Sitter
Tri-City Medical Center
01.2021 - 04.2022
LVN - Nursing
NorthWest College
Some College (No Degree) - Nursing
Mira Costa Community College