Aileen Nichols
Middle River,MD
Summary
I would describe myself as a success motivated person with desire to find passion in my job. My current goal is to expand my skill palette and find a career that that I can learn from and become my best self! I love new challenges and I am looking forward to finding a career I can blossom in.
Overview
3
3
years of professional experience
Work History
Universal Banker
TD Bank
Baltimore, MD
08.2022 - Current
- Booking appointments for myself and my team members as well as taking care teller transactions
- Teller transactions include but not limited to being tedious and efficient with deposits and withdrawals
- Bank account maintenance, opening personal accounts as well as business accounts in a competitive environment
- In a competitive environment I have a task of hitting a goal of outbound calls to market products fit to the customers need.
- With an NMLS number I am also able to discuss loan options; including personal loans, home equity loans, lines of credit and credit cards, as well as close on loans.
- Maintained cash drawer
- Verified customer identity through driver's license or other forms of identification.
Server
Kobe’s Japanese Steak House
Nottingham, MD
04.2021 - 09.2022
- Provided customer service that fit each customer preference
- Ensured that each guest was served quickly, and efficiently.
- Performed opening and closing procedures such, restocking supplies, ensuring a clean environment for customers and workers as well as counting store earnings with managers.
- Coordinated with kitchen staff regarding wait times and availability to ensure the best possible experience for customers.
- Handled money transactions accurately and responsibly with credit and cash payments.
Education
High school diploma -
Perry Hall High
06.2022
Skills
- Dedicated and fast learner
- Adaptable
- Tech-savvy
- Telemarketing
- Data Entry
- Certified Notary Public
- Customer Service/Customer relations
- Appointment Booking
- Fidelity
- Salesforce
- Outlook
- Document Preparation
Timeline
Universal Banker
TD Bank
08.2022 - Current
Server
Kobe’s Japanese Steak House
04.2021 - 09.2022
High school diploma -
Perry Hall High