Hi, I’m
Aileen Rodriguez
Arlington,TX
Summary
Experienced professional in retail industry with proven track record in cash transactions, exceptional customer service, and effective inventory management. Highly focused on collaborating with team members to achieve desired outcomes and adept at adapting to changing needs. Proficient in operating POS systems, balancing registers, and creating welcoming environment for customers. Known for reliability and results-driven approach, with excellent communication and problem-solving skills. Possessing strong organizational abilities and willingness to learn and grow in warehouse environment. Meticulous attention to detail ensures accuracy in shipment and inventory management. Excited to utilize and further develop problem-solving and time-management skills in role of Receiving Clerk.
Overview
3
years of professional experience
Work History
Elrods Cost Plus/ Foodland Markets
Office Cashier
08.2022 - 06.2024
Job overview
- Supported inventory management efforts by accurately recording sales transactions in the system.
- Collaborated with team members to maintain a clean and organized workspace, promoting productivity.
- Safeguarded sensitive customer information through meticulous handling of personal data during transactions.
- Manage office activities by maintaining communication between clients, tracking records, and filing documents
- Inserting new inventory in the system
- Record prices and grade the product on tickets attached to products auctioned
- Ensure all tags and signs are hung and displayed in timely manner
- Perform an AD check to ensure proper scanning of all items in the circular in the cycle
- Prevented losses by adhering to company policies regarding returns, exchanges, and refunds.
- Resolved customer disputes calmly and professionally, utilizing effective communication skills.
- Assisted in the training of new hires, sharing best practices for cashier duties and responsibilities.
- Assisted with merchandising initiatives such as restocking items on shelves when needed.
- Collaborated with team members to maintain smooth operations during peak hours.
- Expedited end-of-day closing procedures by conducting thorough reconciliations of cash drawer balances against transaction records promptly after shift completion.
- Maximized efficiency during peak hours by quickly adapting to changing workloads and multitasking as necessary.
- Maintained accurate cash drawer through diligent counting and organization of currency.
- Supported store operations by effectively managing multiple payment methods, including cash, credit, and checks.
- Ensured security of financial assets with proper handling and storage of cash reserves.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Coordinated efficient shipment processing procedures, ensuring prompt stocking of new products on the sales floor.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
Subway
Fast Food Attendant
09.2021 - 02.2022
Job overview
- Maintained open communication with management regarding operational improvements, contributing to ongoing growth and success of the restaurant.
- Managed inventory levels, ordering supplies as needed to maintain adequate stock levels.
- Delivered timely food orders while ensuring accuracy, resulting in satisfied customers and fewer returns.
- Contributed to increased sales by upselling menu items and suggesting add-ons to customers'' orders.
- Trained new employees on proper food handling techniques and company policies, promoting a positive work culture.
- Collaborated with team members to streamline order processing and reduce wait times for customers.
- Demonstrated excellent multitasking abilities by efficiently handling multiple orders simultaneously, leading to increased productivity and customer satisfaction.
- Resolved customer complaints professionally, addressing issues promptly to ensure repeat business.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Processed orders on POS system and accepted cash and charge payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Education
Sam Houston High School
High School Diploma
Skills
- Accurate record keeping
- Credit and cash transactions
- Scanner operations
- Reporting and documentation
- Conflict Resolution
- Price Checking
- Training and mentoring
- Multitasking Abilities
- Item scanning
- Cash handling and management
- Adaptability
- Currency counting
- Store merchandise stocking
- Loss prevention strategies
- Invoice reconciliation
- Barcode scanning
- Pallet Jack Operation
- Record-keeping
- Update databases
POS system operations
Returns and exchanges
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Cashier
Elrods Cost Plus/ Foodland Markets
08.2022 - 06.2024
Fast Food Attendant
Subway
09.2021 - 02.2022
Sam Houston High School
High School Diploma