Aileen Torres
Port St. Lucie
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Secretary
Martin County Schools
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
- Kept reception area clean and neat to give visitors positive first impression.
- Developed strong working relationships with colleagues through effective collaboration on shared tasks.
- Contributed to a positive work environment by maintaining a clean, organized office space that promoted efficiency.
- Responded to inquiries from callers seeking information.
- Streamlined communication channels by creating an organized filing system for emails, memos, reports, and other documentation.
- Maintained accurate records using various database software programs for easy access to vital information.
Senior Digital Asset Specialist
Gas Media Group
09.2019 - 12.2021
- Created and maintained records of copyright agreements and licenses.
- Negotiated with third-party vendors regarding copyright matters.
- Monitored external websites for unauthorized uses of copyrighted material owned by the company.
- Researched industry trends and topics to inform content direction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Created and edited webpages, images, videos, and other digital assets using CMS tools.
Clerk
Broward County Schools
09.2015 - 04.2018
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Assisted in the daily operations of the school office.
- Answered phone inquiries from parents, students and staff members.
- Greeted visitors to the school and directed them appropriately.
- Provided support to teachers with administrative tasks such as copying materials, ordering supplies and completing paperwork.
- Monitored visitor sign-in logbook and issued visitor badges.
- Responded promptly to emails sent by faculty members or parents.
- Updated databases with current contact information of students' families.
- Ensured that all forms were filled out correctly before submitting them to appropriate departments.
- Collaborated with teachers, substitutes and administrators for smooth daily functions.
- Entered data into online student information system to report information.
- Answered telephones, directed calls, and took messages.
Education
Bachelor of Arts - Spanish Language And Literature
College of Staten Island of The City University of New York
Staten Island, NY08-2015
Associate of Arts - Medical Assisting
ASA College
Brooklyn, NY06-2007
High School Diploma -
Escuela Superior Rexville
05-2002
Skills
- Asset Management
- Written Communication
- Problem-solving aptitude
- Attention to Detail
- Time Management
- Task Prioritization
- Self Motivation
- Teamwork and Collaboration
- Reliability
- Adaptability and Flexibility
- Telephone etiquette
- Customer service
- Prioritization
- File maintenance
Education and Training
other,other,other
Affiliations
- Beaches MLS
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Mental Health First Aid for Youth Certification – National Council for Behavioral Health.
- Florida state-issued Statement of Eligibility - Spanish K-12
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Secretary
Martin County Schools
09.2024 - Current
Senior Digital Asset Specialist
Gas Media Group
09.2019 - 12.2021
Clerk
Broward County Schools
09.2015 - 04.2018
Associate of Arts - Medical Assisting
ASA College
High School Diploma -
Escuela Superior Rexville
Bachelor of Arts - Spanish Language And Literature
College of Staten Island of The City University of New York
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