Aileen Zepeda
Concord,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Contract Administrator (Supervisor)
Bay Cities Paving & Grading
10.2021 - Current
- Streamlined contract processes by implementing efficient tracking and organization systems.
- Improved compliance with industry regulations by consistently updating contract templates to reflect changes in legislation.
- Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
- Enhanced client relationships by providing exceptional support during the contract negotiation process.
- Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Supported budgeting process by compiling historical data, analyzing trends, and assisting with forecast projections.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
Special Services Associate
Home Depot
01.2018 - 02.2020
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
- Streamlined special service processes for increased efficiency and improved customer experience.
- Coordinated with various departments to ensure seamless delivery of special services to clients.
- Provided exceptional support to customers during high-pressure situations, maintaining professionalism and composure.
- Managed multiple tasks simultaneously while maintaining focus on quality and deadlines, ensuring top-notch performance.
Financial Aid Advisor
Fresno State
08.2016 - 05.2018
- Streamlined financial aid processes by implementing efficient software solutions and reducing paperwork.
- Assisted students in securing funding for their education through comprehensive scholarship research and application guidance.
- Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.
Education
Bachelor Of Liberal Studies -
California State University, Fresno
Fresno, CA12.2021
Diploma -
Porterville High School
Porterville, CA2016
Skills
- Proficient in Software
- Project Support
- Cost Estimation
- Presentations
- Status Reporting
- Proposal Evaluation
- Change Orders
- Contract Performance Monitoring
- Confidential Records
- Telephone Etiquette
- Contract Reviews and Edits
- Workflow Management
- Requests for Information
- Legal Compliance
- Verbal and Written Communication
- Staff Training
- Contract Closeout
- Problem Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Contract Administrator (Supervisor)
Bay Cities Paving & Grading
10.2021 - Current
Special Services Associate
Home Depot
01.2018 - 02.2020
Financial Aid Advisor
Fresno State
08.2016 - 05.2018
Bachelor Of Liberal Studies -
California State University, Fresno
Diploma -
Porterville High School
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