Ailema Martinez
Miami,FL
Summary
Productive professional committed to delivering high-quality results with little supervision. Skilled in assisting with payroll, data entry, and scheduling. Communicative and mature professional offering outstanding clerical abilities paired with enthusiastic personality.
Overview
21
21
years of professional experience
Work History
Office Clerk
Evolution Care Services LLC
Miami , FL
01.2024 - Current
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Processed incoming and outgoing mail daily.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Participated in team meetings to discuss progress on projects or new initiatives.
- Kept office records organized and supplies well-stocked for optimal team performance.
Customer Service Representative
Finlay Clinical Laboratory, Inc
Miami , FL
02.2004 - Current
- Performed laboratory tests such as hemoglobin, hematocrit, and coagulation studies.
- Collected blood samples from patients for testing purposes.
- Processed specimens according to standard operating procedures.
- Assisted with quality control activities in the lab.
- Observed safety protocols while working with hazardous materials in the lab setting.
Education
Bachelor of Science - Veterinary Science
Villena Revolucion
Habana, Cuba06-2002
Skills
- Communication Skills
- Staff Management
- Inbound Calls
- Human Resources
- Database entry
- CPR certified
Timeline
Office Clerk
Evolution Care Services LLC
01.2024 - Current
Customer Service Representative
Finlay Clinical Laboratory, Inc
02.2004 - Current
Bachelor of Science - Veterinary Science
Villena Revolucion
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