Front Office Assistant
Dart Dental
Hialeah, FL
06.2024 - Current
- Throughout my career, I’ve had the opportunity to work extensively with two significant software programs in the healthcare and business sectors: Dentrix and Igrosoft. Each of these platforms has provided unique challenges and learning experiences that have greatly contributed to my professional development.
- In my career in the dental field, I have developed a comprehensive understanding of dental insurances, including Medicare, as well as the intricacies of dental coding. This experience has equipped me with the skills necessary to navigate the complexities of billing and insurance processes, ultimately enhancing patient care and practice efficiency.
- Developed and implemented efficient filing systems for all incoming documents.
- Created a comprehensive database of contacts to ensure quick access to client information.
- Organized and scheduled meetings, conferences, travel arrangements, and other administrative activities.
- Provided general administrative support including answering phones, typing letters, reports and memos.
- Processed invoices, purchase orders and expense reports in accordance with company policy.
- Reviewed emails daily to prioritize tasks for the manager's attention.
- Maintained confidential records such as personnel files, contracts and customer accounts.
- Organized filing system for customer records and documents.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Scheduled appointments for clients and staff members.
- Performed data entry of patient information into computer systems.
- Ensured compliance with HIPAA regulations regarding patient privacy rights.
