Ailen Jorge
Kansas City,MO
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Student Nurse Extern
Providence Medical Center
05.2023 - 07.2024
- Enhanced patient care by assisting with daily living tasks and providing emotional support to patients.
- Improved communication between healthcare team members by accurately documenting patient information and progress.
- Supported nursing staff in administering medications, monitoring vital signs, and managing patients'' needs.
- Contributed to a positive patient experience by providing compassionate care and maintaining a clean, safe environment.
- Assisted in the development of individualized care plans for patients, ensuring proper implementation and followup.
- Gained valuable clinical experience through rotations in various hospital departments, such as emergency care, pediatrics, and surgery.
- Collaborated with interdisciplinary teams to ensure high-quality patient care and optimal outcomes.
- Performed diagnostic tests under supervision of registered nurses, contributing to accurate diagnoses and treatment plans.
- Developed strong time-management skills by balancing multiple responsibilities during fast-paced hospital shifts.
- Participated in continuing education opportunities to stay current on best practices in nursing care and enhance professional growth.
- Observed surgical procedures closely, gaining insight into pre-and post-operative care protocols for successful outcomes.
- Maintained strict adherence to infection control procedures, ensuring the safety of both patients and staff members alike.
- Shadowed experienced nurses as they provided direct patient care, learning essential techniques for effective bedside manner and communication.
- Assisted patients with mobility needs by helping them move around the hospital or perform range-of-motion exercises as needed.
- Aided in wound care management by changing dressings under the guidance of registered nurses, promoting healing processes while preventing infections.
- Demonstrated commitment to teamwork by consistently stepping up when additional help was required or requested within the unit or department.
- Responded swiftly to changes in patient condition or emergencies with critical thinking skills leading to appropriate interventions.
- Promoted healthy lifestyle choices through education on nutrition, exercise, and self-care practices tailored to individual patient needs.
- Worked alongside experienced nursing professionals to learn new procedures.
- Recording and monitoring vital signs.
- Drawing blood.
- Performing catheterization.
- Inserting Nasogastric tubing
- Suctioning
- Placing puri wic
- Splinting and casting
- Assisting in conscious sedation
- Caring for wounds and abrasions.
- Gathering patient specimens for diagnostic testing.
- Connecting intravenous therapy (IV)
- Monitoring patient food intake and diet
- Helping patients in motion exercise, physical therapy and occupational therapy
- Performing supervised lab work
- Transcribing notes
- Operating dialysis equipment
- Collaborating with lead nurses, doctors and fellow nurse externs
- Explaining procedures and medical terminology to patients and their families
- Documenting health information, medical records and billing information into computer systems
- Assisting in Code blue situations
- Assessing and reacting within an appropriate timing
Student Nurse Associate
University Of Kansas Medical Center
07.2023 - 02.2024
- Contributed to the improvement of patient outcomes by closely monitoring vital signs, documenting changes, and promptly reporting concerns to the nurse supervisor.
- Assisted nurses with wound care, catheter insertion, and medication administration for efficient patient treatment.
- Provided high-quality care by effectively collaborating with interdisciplinary healthcare teams to develop individualized care plans for patients.
- Ensured patient safety by strictly adhering to infection control protocols and maintaining a clean and organized environment.
- Supported nurse preceptors in the evaluation of patient conditions, allowing for timely interventions and improved patient outcomes.
- Gained hands-on experience with various medical equipment, enhancing technical skills and ensuring proper usage during clinical rotations.
- Effectively communicated with patients and families regarding health status updates, fostering trust and rapport between healthcare providers and clients.
- Facilitated smooth transitions of care by accurately documenting all relevant information in electronic medical records systems.
- Participated in educational opportunities offered by hospitals or nursing schools to expand knowledge base and stay current on best practices.
- Complemented direct patient care responsibilities with administrative tasks such as updating charts, ordering supplies, and scheduling appointments for optimal efficiency within the unit.
- Performed accurate assessments of new admissions under the supervision of a registered nurse to ensure appropriate level of care was provided from day one.
- Assisted in discharge planning processes by educating patients on follow-up appointments, medications, self-care techniques, and available resources while promoting independence at home post hospitalization.
- Provided culturally competent care by respecting diverse backgrounds of patients and families and incorporating their unique needs into the treatment plan.
- Utilized evidence-based practice to guide decision-making processes and ensure that nursing interventions were grounded in scientific research.
- Provided empathetic support during end-of-life care for terminally ill patients and their families, fostering dignity and comfort during difficult times.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Actively participated in quality improvement initiatives within the clinical setting by identifying areas for improvement, proposing action plans, and monitoring outcomes to enhance patient care standards.
- Drawing blood
- Recording and monitoring vital signs
- Performing catheterization
- Caring for wounds and abrasions
- Gathering patient specimens for diagnostic testing
- Giving intravenous therapy (IV)
- Monitoring patient food intake and diet
- Helping patients in motion exercise, physical therapy, and occupational therapy
- Performing supervised lab work
- Transcribing notes
- Operating dialysis equipment
- Enhanced patient care by assisting in daily living activities and providing emotional support to patients and their families.
Store Manager
DEMDACO
01.2019 - 01.2020
- In charge of opening and closing store - Was trained as a barista - Floor and store manager - Made sure each customer left with a minimum of three items purchased - Train new staff members - Organize orders and inventory - Track and increase sales
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Supervised guests at front counter, answering questions regarding products.
Cashier
Rocky Mountain Chocolate Factory
01.2018 - 04.2019
- Welcome every customer with a smile
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment and ensuring seamless transition periods for both staff and customers.
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
Assistant/Receptionist Telephone Operator
Maydelin Martell Inc
01.2016 - 07.2018
- Carried out overall place of business duties, together with answering multi-line phones, routing phone calls or messages to applicable personnel
- Greeting customers on-site and making them feel comfortable as they wait to be assisted
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
- Communicated with supervisors and coworkers immediately explaining issues to ensure an appropriate solution could be found - Kept the office organized and coworkers on task
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Assisted with appointment scheduling for clients, improving overall office organization and time management.
- Effectively managed front desk operations, ensuring a professional and welcoming environment for all visitors.
- Maintained an organized filing system for confidential documents, ensuring easy access to important information when needed.
- Provided training for new receptionist staff members, contributing to their smooth onboarding process.
- Supported office management by maintaining accurate inventory records of supplies and submitting orders when necessary.
- Improved response times by accurately taking messages for staff members who were unavailable or in meetings at the time of the call.
- Assisted in resolving client issues by listening attentively to their concerns and connecting them with appropriate resources within the company.
- Promoted company branding by consistently following corporate guidelines during phone conversations, email correspondence, and in-person interactions with clients.
- Expedited invoice processing through careful review of billing details before submission to the accounting department, reducing errors significantly.
- Managed multiple tasks simultaneously while maintaining professionalism under pressure during high-traffic periods at the front desk.
- Contributed to overall team productivity by assisting with various ad-hoc projects as needed.
- Developed strong relationships with clients and colleagues through excellent interpersonal skills, resulting in increased trust and collaboration.
- Enhanced company reputation by consistently maintaining a high level of professionalism during all interactions with clients, vendors, and team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors apositive first impression.
- Answered phones promptly and directed incoming calls to thecorrect offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
Lifeguard
Schlitterbahn Waterpark Kansas
04.2016 - 08.2016
- Overseeing activities at aquatic facility - Assisting swimming lessons - Explaining and enforcing rules, regulations, and policies to ensure safety of all visitors -
- Monitoring designated areas to recognize signs of danger - Go through CPR course - Contributed to maintenance and upkeep - Made sure visitors where having a great time - Attended monthly staff meetings and worked well with co-workers - Worked well with young children and adults
- Prevented accidents through regular equipment inspections and maintenance.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
Bachelor of Science - Nursing
University of Saint Mary
Leavenworth, KS05.2024
High School Diploma -
Bishop Ward High School
St Kansas City, KS2019
Skills
- Leadership
- Determination
- Excellent
- Hardworking
- Critical thinking
- Flexible
- Independent
- Attention to detail
- Great teamwork
- Creative
- Customer Service
- Organization
- First Aid
- Strong Communicator
- Team Bonding
- Direct Patient Care
- Patient Monitoring
- Infection Control Standards
- Privacy and Confidentiality
- Catheter Care
- Specimen Collection
- ADL Assistance
- IV Setup
- Mobility Assistance
- Active Listening
- Adaptability and Flexibility
- Cultural Competence
- Attention to Detail
- Conflict Resolution
- Delegation Skills
- Professionalism
- Infection Control
- Organizational Skills
- Empathy and Compassion
- Critical Thinking
- Decision Making
- Problem Solving
- Self-Reflection
- Teamwork and Collaboration
- Patient Education
- Blood Draw and Sample Collection
- Medication Administration
- Medical Documentation
- Patient Assessments
- Vital Signs Monitoring
- Adaptability
- Patient Advocacy
Accomplishments
- Received a Full Academic Scholarship to BSN RN Program at University Of Saint Mary
- Had the privilege to give a speech at the Gaudeamus catholic education foundation 2019 event
- Principal's honor roll all 4 years in high schools (4.2 GPA and Above)
- 4 year member - Academy Of Finance)
- 3 Year National Honor society Member
- Varsity Volleyball and captain all 4 Years of High school
- Member of Pep Club
- Received “Best Newcomer” my freshman year for volleyball
- award created for my leadership skills and character Senior year of Volleyball
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Student Nurse Associate
University Of Kansas Medical Center
07.2023 - 02.2024
Student Nurse Extern
Providence Medical Center
05.2023 - 07.2024
Store Manager
DEMDACO
01.2019 - 01.2020
Cashier
Rocky Mountain Chocolate Factory
01.2018 - 04.2019
Lifeguard
Schlitterbahn Waterpark Kansas
04.2016 - 08.2016
Assistant/Receptionist Telephone Operator
Maydelin Martell Inc
01.2016 - 07.2018
Bachelor of Science - Nursing
University of Saint Mary
High School Diploma -
Bishop Ward High School