Ailene Kennedy

Achieved constant safety target by adjusting driving to a different road and traffic conditions, balancing loads, and avoiding dangerous driving customers. Obtain customers' signatures to complete and process all drivers' paperwork. Plan and adjust optimal routes based on traffic and weather conditions, reducing distribution time. Load and secure items in the car to avoid damage to parcels during delivery. Materials to job software log with information as mileage, gas used in any special incidents worked directly with customers to assess quality issues including damage and incompleteness of orders kept.

Prepared for busy periods by organizing ingredients and restocking supplies for expected loads. Store food in designated areas, following wrapping, dating for food safety, and rotation procedures. Clean work areas, such as equipment and utensils. Utilize approved food recipes and production standards to ensure proper quality, serving temperatures, and portion control. Adjust preparation and ingredients to accommodate dietary restrictions and allergies. Monitor inventory and promptly report items that need to be reordered. Resolve customer. concerns and relay relevant information to supervisor. Wash, peel, cut, and measure recipe's ingredients. Closely adhered. to food safety and sanitation procedures established by the company. Cross-train all employees and shift leader positions to support the team and help me with all orders and party trays.

Responsible for day-to-day operations, including profit management and inventory. Crew and shift leader hiring and training, scheduling, plus quality control of all foods. Followed all safety and sanitation policy guidelines when handling food and beverage to uphold proper health standard. Also, made sure labor and inventory were controlled by restocking items throughout the day. Routinely supported other areas of the company, if needed, such as answering the phones and completing financial transactions. Jumped in the kitchen for prepping, or jumped in the line to get the guest what they requested. Provided friendly and attentive service.

Communicated regularly with customers to gain insights into their needs. Recruited and trained new employees to meet job requirements.

Handling customer complaints and resolving issues that employees are not authorized to handle. Dealing with scheduling, call-in, and other staffing issues to ensure a smooth operation. Also, making sure employees perform a variety of tasks, from prepping the food, stocking supplies, and serving the guest for their food. Handling the cash, credit card charges at the register. Making sure they clean tables. Counters and resetting the tables. Greeting customers and answering questions.

Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales. Assisted in the recruitment process by interviewing potential candidates for open positions.

Created a positive work environment by developing team building activities that encouraged . Provided guidance and support to employees in order to foster an atmosphere of cooperation throughout the company. Identified areas of improvement. Resolved customer complaints quickly while maintaining high quality standards of service delivery. Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction. Ensured compliance with local health department regulations regarding food safety standards.