Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Aileth Juarez

El Paso,TX

Summary

Results-driven People Manager known for maintaining high productivity and efficiently completing tasks. Specialize in conflict resolution, team motivation, and strategic planning. Excel in communication, empathy, and leadership, ensuring successful team development and performance improvement. People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience

Work History

Sales Associate/Team Manager

Target
El Paso, TX
03.2023 - Current
  • Resolved customer complaints or escalated issues to management as needed.
  • Coached, mentored, and trained new team members in sales techniques and practices.
  • Reviewed weekly sales figures and identified trends that could be leveraged for future success.
  • Participated in recruitment activities such as interviewing potential candidates for open positions.
  • Encouraged teamwork by creating an environment where collaboration was valued.
  • Collaborated with other departments to ensure a smooth workflow between teams during peak times of activity.
  • Assigned tasks appropriately among the team members according to their strengths.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Assisted customers in selecting products based on their needs and preferences.
  • Maintained up-to-date knowledge of current promotions, pricing policies, payment methods.
  • Monitored team members' progress on projects and provided guidance when needed.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Used technology resources to assist customers in locating and selecting items.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Recognized security risks to properly handle situations.
  • Reset store displays for special events and seasonal merchandise changes.
  • Identified customer needs by asking questions and advising on best solutions.
  • Replenished and arranged items to maintain appearance.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.

Cashier

Burlington
El Paso, TX
12.2022 - 03.2023
  • Performed other duties as assigned by management.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Learned roles of other departments to provide coverage and keep store operational.

Usher

Cinemark
El Paso, TX
06.2022 - 12.2022
  • Greeted guests and directed them to their seats.
  • Collected tickets at entrances and exits when required.
  • Verified tickets for entry into the venue.
  • Assisted in ticket sales when necessary.
  • Answered questions from guests about events, venues, times.
  • Assisted vendors in setting up merchandise stands prior to start of events.
  • Performed light cleaning tasks such as sweeping floors and wiping down seating areas between events.
  • Checked assigned sections for cleanliness and assisted in keeping venue clean during, between, and after shows.
  • Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
  • Maintained positive working relationship with fellow staff and management.
  • Greeted and assisted customers to foster positive experiences.
  • Recognized security risks to properly handle situations.

Server

Taco Chow
El Paso, TX
01.2022 - 06.2022
  • Followed health safety guidelines when preparing and serving food products.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Assisted in training new servers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.

Education

High School Diploma -

Horizon High School
El Paso, TX
06-2022

Some College (No Degree) - Biological Sciences

The University of Texas At El Paso
El Paso, TX

Some College (No Degree) - Business Analytics

South New Hampshire University
South New Hampshire

Skills

  • Customer service
  • Sales techniques
  • Team leadership
  • Employee training
  • Conflict resolution
  • Visual merchandising
  • Product knowledge
  • Collaboration skills
  • Feedback provision
  • Relationship building
  • Team management
  • Friendly and outgoing
  • Positive and professional
  • Listening skills
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Problem-solving
  • Outgoing personality
  • Excellent communication skills
  • Verbal and written communication
  • Calm demeanor

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Japanese
Limited

Hobbies

  • Cooking
  • Watching musicals
  • Listening to music
  • Watching documentaries about trials
  • Learning Japanese
  • Playing piano
  • Singing

Timeline

Sales Associate/Team Manager

Target
03.2023 - Current

Cashier

Burlington
12.2022 - 03.2023

Usher

Cinemark
06.2022 - 12.2022

Server

Taco Chow
01.2022 - 06.2022

High School Diploma -

Horizon High School

Some College (No Degree) - Biological Sciences

The University of Texas At El Paso

Some College (No Degree) - Business Analytics

South New Hampshire University

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