Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Ailey Morse

Henrietta

Summary

Developed key skills in fast-paced retail environment, focusing on customer service and efficient transaction handling. Demonstrates strong problem-solving abilities and capacity to manage multiple tasks. Seeking to transition into new field, leveraging excellent communication and operational skills.

Overview

2
2
years of professional experience

Work History

Self Checkout Cashier

Bjs Wholesales Club
03.2024 - Current
  • Operated self-checkout stations efficiently, ensuring smooth customer transactions.
  • Assisted customers with technical issues, enhancing user experience and satisfaction.
  • Monitored checkout area for potential disruptions, maintaining a safe environment.
  • Processed cash and card payments accurately, minimizing transaction errors.
  • Provided guidance on store policies and promotions, improving customer engagement.
  • Maintained accurate cash handling procedures, ensuring proper change distribution and secure storage of funds collected from the self-checkout machines.
  • Increased store safety measures with vigilant attention to unattended items left behind at the self-checkout terminals, addressing potential hazards promptly.
  • Supported loss prevention efforts by identifying potential shoplifting incidents at self-checkouts and alerting management as needed.
  • Contributed to store cleanliness by routinely sanitizing the self-checkout stations, promoting a healthy environment for customers and staff alike.
  • Assisted in inventory management by reporting discrepancies or issues observed during the checkout process.

Cashier

Goodwill
07.2023 - 11.2023
  • Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products.
  • History of keeping work areas clean, neat and professionally arranged.
  • Good listening skills combined with attentive and detail-oriented nature.
  • Professional and friendly with remarkable customer service and sales abilities.
  • Bringing experience and product knowledge to exceed revenue goals.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card and check transactions to complete customer purchases.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Worked closely with the shift manager to solve problems and handle customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

GED -

PVO
Paradise Valley, AZ
10.2023

Skills

  • Training and mentoring
  • Cash Handling
  • Store merchandise stocking
  • Reliable and Responsible
  • Basic Mathematics
  • Cash handling and management
  • Strong work ethic
  • Patience and empathy
  • Efficient multitasking
  • Teamwork and collaboration
  • Honest and dependable
  • Cleaning and sanitizing

Languages

English

Awards

Appointed FFA Vice President, 2021

Timeline

Self Checkout Cashier

Bjs Wholesales Club
03.2024 - Current

Cashier

Goodwill
07.2023 - 11.2023

GED -

PVO