Hi, I’m
Aili Campbell
Mentor-on the Lake,OH
Summary
As a former CEO and Project Manager in the ADA and Wayfinding Signage industry, I bring over 10 years of leadership and expertise in delivering innovative, accessible signage solutions across various sectors such as healthcare, education, hospitality, retail, transportation, and government. Under my guidance, my previous company established cutting-edge, ADA-compliant signage systems that enhance user experience while meeting accessibility standards. I focus on integrating modern designs that cater to individuals with visual, auditory, and cognitive impairments. As a thought leader, I am committed to fostering partnerships with architects, designers, engineers, and urban planners to ensure our projects are both functional and aesthetically pleasing. My passion for advancing inclusive design drives me to create safe, accessible, and welcoming environments for all. With extensive experience in managing complex projects from concept to installation, I aim to lead initiatives that empower individuals and promote independence through accessible design.
Overview
13
years of professional experience
Work History
Signs PDQ, Inc.
CEO
01.2020 - 11.2025
Job overview
- 1. Strategic Leadership & Vision
- Define and drive the company’s long-term vision, mission, and strategic direction within the architectural signage industry.
- Identify emerging market trends (e.g., ADA compliance, digital signage integration, sustainable materials) and position the company to capitalize on them.
- Oversee development and execution of annual business plans.
- 2. Operational Oversight
- Ensure all departments—design, fabrication, project management, installation, sales, and administration—operate efficiently and cohesively.
- Implement best practices for workflow optimization, safety, quality control, and compliance with building codes and signage regulations.
- Approve major process improvements and investments in equipment or technology.
- 3. Financial Management
- Develop and manage the company’s budget, revenue forecasts, and financial performance.
- Monitor profit margins, cost controls, and ROI on key projects and capital expenditures.
- Secure financing or manage investor relations when needed.
- 4. Business Development & Client Relations
- Build and maintain strong relationships with architects, general contractors, developers, property managers, and large corporate clients.
- Support the sales team in closing major contracts and expanding into new market segments.
- Represent the company at industry events, trade shows, and networking forums.
- 5. Team Leadership & Culture
- Recruit, mentor, and lead the executive team and key personnel.
- Promote a company culture centered on craftsmanship, innovation, customer service, and accountability.
- Set performance expectations and oversee succession planning.
- 6. Project & Quality Oversight
- Provide high-level supervision on major signage contracts to ensure they meet design intent, schedule requirements, and client expectations.
- Ensure adherence to ADA, municipal code, and architectural specifications.
- Oversee risk management and dispute resolution for complex projects.
- 7. Compliance & Safety
- Ensure compliance with OSHA standards, city permitting requirements, and other industry regulations.
- Establish safety protocols for manufacturing, installation, and field operations.
- 8. Brand Management & Marketing
- Guide marketing strategy, brand positioning, and company reputation within the architectural and construction sectors.
- Approve key partnerships, promotional campaigns, and digital initiatives.
- 9. Innovation & Industry Advancement
- Foster adoption of new fabrication technologies (CNC, laser cutting, LED systems, architectural finishes, etc.).
- Encourage sustainable manufacturing practices and innovative design solutions.
Signs PDQ, Inc.
Project Manager/Estimator
01.2016 - 01.2020
Job overview
- Delivered complex interior and exterior signage projects—ranging from wayfinding to large-scale branding—on time and within tight budgets.
- Improved workflow between design, engineering, fabrication, and installation teams, reducing production errors and rework.
- Strengthened relationships with architects, contractors, and property managers, resulting in repeat business and expanded project scopes.
- Streamlined permitting and code-compliance processes, ensuring fast approvals and zero compliance issues.
- Managed multi-site programs and high-volume sign packages while maintaining quality, craftsmanship, and schedule integrity.
- Resolved fabrication and site challenges quickly, protecting project timelines and client satisfaction.
- Increased project profitability through accurate budgeting, proactive change order management, and cost control.
Image Consulting Services
Project coordinator
01.2013 - 01.2015
Job overview
- Coordinated production and delivery of interior signage packages, ensuring accuracy of specifications and timely workflow between design, fabrication, and installation.
- Improved project documentation and approval processes, reducing revision cycles and speeding up client sign-offs.
- Maintained precise tracking of proofs, samples, and change orders, helping reduce project delays and prevent material errors.
- Strengthened communication between designers, engineers, and production teams, improving accuracy of shop drawings and material selections.
- Ensured all interior signage met ADA and code requirements, contributing to 100% compliance across assigned projects.
- Supported multi-floor and multi-building interior signage rollouts, maintaining organized schedules and meeting tight deadlines.
- Resolved day-to-day project issues quickly—such as missing information, layout discrepancies, or installation conflicts—ensuring smooth workflow and client satisfaction.
Education
John Carroll UniversityUniversity Heights, OH
Realtors License
01.2008
Ashtabula Joint Vocational School
from Computer Information Systems
01.1999
Skills
- Ensured adherence to ADA compliance standards across all digital platforms
- Assisted teams in implementing ERP systems to streamline operations Supported users in navigating ERP software for improved efficiency Collaborated with departments to gather requirements for system enhancements
- Oversaw municipal permitting processes to ensure compliance with local regulations
- Assisted in creating documents and presentations using Microsoft Office tools Supported team members in utilizing software features effectively Contributed to maintaining organized files and data management
Work Preference
Work Type
Contract WorkLocation Preference
RemoteTimeline
CEO
Signs PDQ, Inc.
01.2020 - 11.2025
Project Manager/Estimator
Signs PDQ, Inc.
01.2016 - 01.2020
Project coordinator
Image Consulting Services
01.2013 - 01.2015
John Carroll University
Realtors License
Ashtabula Joint Vocational School
from Computer Information Systems