Aili Panza

Key Carrier

Office Depot Inc

09.2022 - Current

Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
Boosted sales performance with consistent promotion of products and services to customers during transactions.
Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
Streamlined operations by effectively managing opening and closing store procedures, ensuring timely readiness for business.
Maintained a clean and organized store environment, contributing to a positive atmosphere for both employees and customers.
Reduced losses by vigilantly monitoring inventory levels, identifying discrepancies, and taking corrective actions as needed.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Marked-down clearance items and relocated merchandise to proper store areas.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.