Ailin Martinez
Mount Pleasant,TX
Summary
Efficient Office Cashier known for high productivity and completing tasks with precision. Possess specialized skills in financial transactions management, customer service excellence, and accuracy in cash handling. Excel in communication, problem-solving, and time management, ensuring seamless operations and enhanced customer satisfaction.
Multitasking individual adept at processing various payment forms efficiently and precisely. Bilingual Office Cashier dedicated to effectively communicating with customers to resolve issues and support top-notch service objectives.
Smart Office Cashier delivering outstanding service to customers and remaining calm in all situations. Dedicated administrative leader trains and coaches employees in respective roles and duties.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Office Cashier Manager
Super One Foods
Mount Pleasant, Tx
11.2022 - Current
- Processed cash and credit transactions efficiently at the retail location.
- Trained new cashiers on register operations and customer service standards.
- Implemented best practices for handling cash securely to minimize discrepancies.
- Resolved customer complaints professionally and efficiently.
- Verified customer payment information and processed transactions accurately.
- Organized paperwork for cashiering duties including sales receipts, invoices, change orders.
- Provided superior customer service by resolving customer issues quickly and efficiently.
- Handled returns and exchanges professionally with minimal wait times for customers.
- Answered phone calls regarding store policies or services offered.
- Balanced daily cash drawer to ensure accuracy of funds.
- Greeted customers and answered any questions they had.
- Followed company safety guidelines while handling money at the registers.
Front end attendant
Braums
Mount Pleasant, Tx
06.2021 - 07.2022
- Provided exceptional customer service in a fast-paced retail environment.
- Managed front end operations to ensure efficient checkout processes.
- Operated cash register and processed transactions accurately and efficiently.
- Trained new staff on front end procedures and customer interaction techniques.
- Maintained cleanliness and organization of the front end area.
- Collaborated with team members to enhance overall store presentation.
- Handled customer complaints professionally to ensure satisfaction and loyalty.
- Restocked shelves with merchandise as needed.
- Operated cash register to process transactions accurately and efficiently.
- Managed cash register transactions accurately and efficiently.
- Enforced store policies regarding returns, exchanges, and refunds.
- Stocked inventory on shelves and rotated stock as needed.
- Greeted customers and ensured their needs were met in a timely manner.
- Maintained store cleanliness, including sweeping floors and stocking shelves.
- Maintained an organized workspace at all times to maximize efficiency.
- Organized merchandise according to established procedures.
- Greeted customers upon arrival and provided excellent customer service.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Kept register terminal area and store clean and orderly.
Education
Mount Pleasant High School
Mount Pleasant, TxSome College (No Degree) - Business
Northeast Texas Community College
Mount Pleasant, TXSkills
- Cash handling
- Transaction processing
- Customer service
- Register operation
- Staff training
- Complaint resolution
- Attention to detail
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Organization skills
- Professionalism and courtesy
- Cash counting
- Reliability and punctuality
- Accurate record keeping
- Listening and comprehension
- Data entry efficiency
- Customer assistance
- Fraud prevention awareness
- Reporting and documentation
- Cash handling expertise
- Flexible schedule
- Credit and cash transactions
- Adaptability
- Store policies understanding
- Drawer balancing
- Bank deposits
- Personal Organization
- Cooperative attitude
Languages
Spanish
Native/ Bilingual
Timeline
Office Cashier Manager
Super One Foods
11.2022 - Current
Front end attendant
Braums
06.2021 - 07.2022
Mount Pleasant High School
Some College (No Degree) - Business
Northeast Texas Community College
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