Ailini Helmich
Parker,CO
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Highly organized event planner with relevant experience in coordinating and managing successful large-scale events. Strong skills in vendor management, budgeting, and logistics planning. Known for creativity in event design and adept at multitasking under pressure to meet tight deadlines. Impactful work history demonstrating ability to handle multiple projects simultaneously while ensuring client satisfaction. Resourceful Event Planner known for high productivity and efficient task completion. Possess specialized skills in logistics coordination, vendor negotiations, and audience engagement strategies. Excel in time management, communication, and adaptability, ensuring events deliver exceptional experiences while meeting strict deadlines and budget requirements.
Overview
12
12
years of professional experience
Work History
Event Planner
Designs by Nina, LLC
Parker, Colorado
09.2022 - Current
- Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
- Developed event themes and designs in collaboration with clients and vendors.
- Managed vendor relationships, negotiating contracts to secure services and supplies.
- Oversaw event budgets, tracking expenses to maintain financial control throughout planning.
- Organized site visits to evaluate venues, assessing suitability for client needs and preferences.
- Implemented feedback mechanisms post-events to enhance future planning processes and strategies.
- Assisted in the preparation of budgets and monitored expenses throughout the duration of an event.
- Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
- Organized catering services by selecting menu items, negotiating prices, ordering food and beverages, setting up buffet areas.
- Developed detailed event plans and timelines to ensure successful execution of events.
- Created floor plans, seating arrangements, and other visuals as needed for each event.
- Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.
- Handled customer service inquiries related to specific events or venues.
- Monitored guest satisfaction levels throughout the duration of an event.
- Maintained accurate records related to attendance, budgeting, contracts.
- Collaborated with marketing team to create promotional materials for upcoming events.
- Liaised between clients and company to verify contract fulfillment.
- Provided technical support during events such as audio, visual equipment setup, operation and troubleshooting.
- Managed social media accounts associated with company's events portfolio.
- Developed relationships with vendors in order to secure discounts or special offers when possible.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Conducted onsite inspections prior to events to identify any potential issues or risks.
- Reviewed invoices from vendors promptly upon receipt and processed payments accordingly.
- Ensured that all fire safety regulations were followed during the event.
- Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
- Developed and maintained event timelines, ensuring all tasks were completed on schedule.
- Tracked and reported on key metrics post-event, including attendance, revenue, and participant feedback, to assess success and areas for improvement.
- Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance.
- Implemented sustainability practices in event planning and execution, reducing environmental impact.
- Negotiated contracts with venues, caterers, and entertainment providers to secure favorable terms and pricing.
- Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
- Managed safe and smooth food delivery at banquets, conferences and social events.
- Followed local regulations for events and obtained necessary permits.
- Implemented promotional strategies to maximize conference and convention attendees.
District Manager
Firehouse Subs
Parker, CO
06.2019 - 07.2022
- Conducted quality, timely performance feedback and performance appraisals.
- Implemented and developed operational standards, policies and procedures.
- Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
- Identified operational process inefficiencies to recommend necessary improvements.
- Led and directed team members on effective methods, operations and procedures.
- Conducted monthly meetings to create business plans to drive successful monthly business.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Reviewed monthly financial results with partners to identify opportunities to improve profitability.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
- Developed existing team into high productivity, results-oriented unit through creative initiatives.
- Facilitated month-end closing processes, invoicing and journal entries.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Minimized staff turnover through appropriate selection, orientation and training.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
Kitchen Manager
Vines Wine Bar
PARKER, CO
03.2019 - 06.2019
- Managed daily kitchen operations and ensured compliance with health standards.
- Supervised kitchen staff and coordinated training on food preparation techniques.
- Developed seasonal menus by collaborating with chefs and sourcing local ingredients.
- Monitored inventory levels and ordered supplies to maintain optimal stock.
- Implemented cost-control measures to reduce waste and manage expenses effectively.
- Ensured timely food service during peak hours through efficient workflow management.
- Fostered a positive team environment by promoting communication and teamwork among staff.
- Resolved customer complaints regarding food quality or service promptly and professionally.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Developed and implemented kitchen policies, procedures and quality standards.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
Owner/Operator
E.P.N. Inc.
Pago Pago, American Samoa
09.2013 - 11.2014
- Managed daily operations to ensure smooth business functioning.
- Oversaw staffing and training of new employees for optimal performance.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Maintained inventory levels and ordered supplies as needed for efficiency.
- Implemented quality control measures to uphold product standards consistently.
- Coordinated customer service efforts to address inquiries and resolve issues promptly.
- Analyzed market trends to adapt business offerings effectively over time.
- Established vendor relationships to secure favorable terms and reliable supply chains.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Created marketing strategies to drive revenue and increase brand visibility.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Resolved conflicts between employees in a professional manner.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Kept up-to-date on changing liquor laws and regulations at both state and local levels.
- Managed the daily operations of the bar, including scheduling staff, ordering inventory, and processing payments.
- Conducted regular inventories to identify shortages or overstocking issues.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Crafted seasonal menus to reflect customer preferences and trends.
- Ensured compliance with health regulations and industry standards consistently.
- Trained staff on customer service standards and food safety protocols.
- Fostered a positive work environment through team-building activities and communication.
- Optimized profits by controlling food, beverage and labor costs.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Coordinated catering services when requested by customers .
- Managed food preparation, guest interaction, quality control and customer relations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Collaborated with server trainees to promptly resolve potential customer concerns.
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Oversaw food preparation, production and presentation according to quality standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
High School Diploma -
American Samoa Dept. of Education
Pago Pago, American Samoa09.1997
Skills
- Scheduling and Coordinating
- Team Leadership
- Administration and Reporting
- Staff Supervision
- Performance Tracking and Evaluations
- Sales Reporting
- Sales Forecasts
- Managing Operations and Efficiency
- Operations Improvement
- Employee Coaching and Motivation
- Operations Oversight
- Customer Service
- Market Research
- Budget Management
- Vendor Management
- Client Relationship-Building
- Workforce Development
- Recruiting and Hiring
- Performance Oversight
- Action Plans
- Policies and Procedures
- Attention to Detail
- Marketing Campaigns
- Strategic Vision
- Business Growth Opportunities
- Sales Orientation
- Budgeting Skills
- POS Inventory System Operation
- Team Growth
- Retail Inventory Management
- Team Meetings
- Process and Performance Improvement
- Drawer Reconciliation
- Negotiation and Conflict Resolution
- Social Media Platforms
- Delegating Work Assignments
- Team-Building Exercises
- Organizational Leadership Skills
- Consulting
- Event management
- Vendor negotiation
- Logistics coordination
- Venue assessment
- Performance evaluation
- Team leadership
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Collaboration skills
- Social media management
- Event execution
- Client relations
- Budgeting and finance
- Coordinate exhibits
- Conference preparation
- Event design
- Sales contract management
- Staffing oversight
- Project management
- Microsoft Office Suite
- Menu planning
- Scheduling
- Event setup and breakdown
- Wedding trends proficiency
References
References available upon request
Languages
Samoan, Native
Languages
English
Professional
Timeline
Event Planner
Designs by Nina, LLC
09.2022 - Current
District Manager
Firehouse Subs
06.2019 - 07.2022
Kitchen Manager
Vines Wine Bar
03.2019 - 06.2019
Owner/Operator
E.P.N. Inc.
09.2013 - 11.2014
High School Diploma -
American Samoa Dept. of Education