Organized, detail-oriented Event Manager and Project Coordinator with excellent decision-making skills under pressure. Thoughtful communicator with strong management and delegation skills. Excels in relationship building, networking, and collaborating with others. Highly motivated self-starter, willing to go above and beyond to ensure memorable and meaningful events as well as event success and satisfaction. Committed to public service, the community, and enriching the lives of others to make a positive and influential impact on the world.
Overview
3
3
years of professional experience
Work History
Social Media Coordinator
ISI Elite Training of Dilworth
10.2021 - Current
Responsible for publishing content while on shift across all social media channels ranging from 3k-4k followers
Responsible for the development of content strategy across Facebook, Instagram, TikTok, and reels on a daily/weekly basis
Diligently engaged in a positive and professional manner with consumers across all social media channels
Researched the changing face of social media, including new trends, best practices, evolving platforms, and valuable strategies required to resonate with followers within and without the franchise.
Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
Increased customer engagement through social media.
Educated colleagues on social media best practices, including proper use of hashtags, post formatting, and platform-specific features.
Sales Leader
ISI Elite Training of Dilworth
10.2021 - 05.2024
Shared and grew product knowledge with members while making personal recommendations
Continuously demonstrated ability to cultivate and maintain relationships with members and all staff
Resolved complaints made by members and customers by exchanging, refunding, and adjusting payments made
Conduct highly productive consultative sales calls with potential customers
Set goals for all staff to reach while accepting continuous feedback to improve sales processes and marketing efforts from all ends
Utilized consultative selling skills to understand customer and distributor needs while confidently offering solutions specific to their situations and lifestyles
Established and displayed effective communication skills between potential customers, members, and all other staff to maintain an easy-flowing system within the franchise
Accountable for achieving monthly and challenge goals; which includes financial and customer experience metrics.
Increased customer engagement to drive interest and boost sales opportunities.
Built professional relationships with local influencers to successfully boost reputation within the Charlotte community.
Mentored junior sales representatives on best practices for closing deals effectively while maintaining client satisfaction levels.
Achieved sales metrics consistently by creating SMART goals based on available sales data.
Vice President of Philanthropy
Zeta Tau Alpha Fraternity
01.2021 - 05.2024
Diligently engaged in a positive and professional manner with organizations to encourage and set up volunteer opportunities for the entire fraternity to participate in
Continuously participated in Breast Cancer Education and Awareness workshops to maintain breast cancer knowledge
Collected and demonstrated donation strategies to engage and draw in donors
Participated and organized multiple events to promote overall knowledge on breast cancer, while providing extensive resources for those directly and indirectly affected by breast cancer
Engaged in educational workshops and promoted awareness by tabling efforts around the community and the University of North Carolina at Charlotte's campus.
Mentored junior staff members in development best practices to build a high-performing team dedicated to achieving results.
Vice President of Philanthropy Event Coordinator
Zeta Tau Alpha
03.2021 - 05.2024
Organized two successful “Score For A Cure” flag football fundraisers to promote extensive research on breast cancer awareness
Raising over $12,000 in donations for research for cures
Hosted two successful “Big Man On Campus” male pageant show fundraisers to promote extensive research on breast cancer awareness and involve surrounding communities
Raising over $20,000 in donations for research for a cure
Personally hosted both events to effectively put on the fundraiser and educated the audience on the risk factors that contribute to breast cancer and resources available for more information and help
Reached out to sponsors to support the event while promoting their brands
Coordinated vendors to come and promote their businesses while supporting the fraternity’s philanthropy of Breast Cancer Education and Awareness.
Collaborated with cross-functional teams to align philanthropic priorities with overall business objectives.
Built strong relationships with key media outlets, amplifying the reach of philanthropic stories that highlight organizational impact.
Education
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC
12.2024
Skills
Excellent communicator, negotiator, and advertiser