Ailsa Armendariz
Milwaukee
Summary
Seeking to transition from caregiving into an office-based role that continues to involve meaningful customer and client interaction while offering a new professional pace and environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Horizon Home Care and Hospice
03.2025 - Current
- Provided compassionate personal care and assistance with daily living activities for diverse client needs.
- Monitored client health status, documenting changes and reporting concerns to the healthcare team promptly.
- Trained and mentored new staff on best practices for client care and safety protocols, fostering a supportive environment.
- Led initiatives to maintain compliance with state regulations and company policies, ensuring high standards of care were met.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
Home Health Aide
Home Instead
12.2024 - 07.2025
- Implemented strategies to improve operational efficiency in service delivery, enhancing overall client satisfaction.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
CNA
Froedtert Hospital
10.2022 - 11.2024
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
Store Manager
CubeSmart
01.2022 - 08.2022
- Led daily store operations, ensuring optimal customer service and team performance.
- Managed inventory levels, utilizing stock management systems to reduce shrinkage.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Caregiver
LakeWood Care Center
06.2021 - 11.2021
- Provided compassionate care to clients, ensuring comfort and safety during daily activities.
- Streamlined documentation processes, improving accuracy in client records while ensuring regulatory compliance.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Caregiver, Activity Director, med tech
Matthews ST. Francis
04.2019 - 06.2021
- Monitored client health status, documenting changes and reporting concerns to healthcare professionals.
- Developed personalized care plans in collaboration with multidisciplinary teams to meet client needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Education
High School Diploma -
South Milwaukee High School
South Milwaukee, WI01.2019
Skills
- Caregiver
- Multitasking and organization
- Strong ethics
- Flexible schedule
- Verbal and written communication skills
- Medical record-keeping
- Team collaboration
- Documentation
- HIPAA compliance
- Safety awareness
- Medication Administration
- Patient Care
- Customer Service
- Fast learner
Certification
- Driver’s license
- First Aid Certification
- CNA
LANGUAGES
English
Spanish
Timeline
Caregiver
Horizon Home Care and Hospice
03.2025 - Current
Home Health Aide
Home Instead
12.2024 - 07.2025
CNA
Froedtert Hospital
10.2022 - 11.2024
Store Manager
CubeSmart
01.2022 - 08.2022
Caregiver
LakeWood Care Center
06.2021 - 11.2021
Caregiver, Activity Director, med tech
Matthews ST. Francis
04.2019 - 06.2021
High School Diploma -
South Milwaukee High School