AILSA COCANOWER
Woodbury,TN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Overnight Team Lead
Pilot Flying J Travel Center
Carlin, NV
09.2024 - 02.2025
- Coordinated with other teams to ensure smooth execution of tasks.
- Monitored workflow, productivity, and customer service levels.
- Analyzed data to identify trends or areas needing improvement.
- Trained new employees on safety protocols, job duties, and customer service standards.
- Reviewed logs for errors or inconsistencies before submitting them for review.
- Investigated discrepancies in reports or records related to the shift's activities.
- Performed daily audits of equipment and facilities, ensuring proper maintenance is performed.
- Monitored inventory levels and placed orders as needed to maintain adequate stock levels.
- Completed paperwork accurately and timely according to established guidelines.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Resolved conflicts between staff members or customers in a professional manner.
- Provided leadership and guidance to overnight team members.
- Identified needs of customers promptly and efficiently.
MEAT/PRODUCE ASSOCIATE
Walmart
Elko, NV
10.2023 - 06.2024
- Processed returns and exchanges as necessary according to company policy.
- Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.
- Ensured that all signage was properly placed, up-to-date, and accurate for pricing information.
- Performed price changes on merchandise according to store policy.
- Assisted in setting up promotional displays in the department.
- Adhered to food safety regulations by following proper storage procedures for all perishables.
- Followed established sanitation guidelines when handling food items according to local health codes.
- Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
- Completed daily paperwork associated with sales transactions accurately and timely.
- Restocked shelves with new merchandise in a timely manner.
- Lifted heavy boxes of produce when required during stocking activities.
- Inventoried stock on a regular basis to ensure adequate supply levels at all times.
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
- Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
- Inspected incoming shipments for quality assurance purposes.
- Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
Skills
- Computer skills
- Microsoft Word
- Communication
- Flexible and adaptable
- Customer service
- Self-Directed
- PPE use
- Leadership
- Supervision and leadership
- Problem-solving
- Excellent communication
- Verbal communication
- Organizational skills
- Customer relations
Timeline
Overnight Team Lead
Pilot Flying J Travel Center
09.2024 - 02.2025
MEAT/PRODUCE ASSOCIATE
Walmart
10.2023 - 06.2024
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