Ailynn Bazan
Arco,IL
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Recognized for adhering to safety policies and having initiative.
Overview
5
5
years of professional experience
Work History
Sales Associate
The Home Depot Inc
Mattoon, IL
03.2024 - Current
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed trusting relationships with customers by making personal connections.
- Adhered to company initiatives and achieved established goals.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Receptionist
Chittick Eye Care
Savoy, IL
11.2022 - 12.2023
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Shift Manager
McDonald's
La Joya, TX
03.2020 - 08.2020
- Provided coaching and guidance to team members when necessary to improve performance.
- Enforced safety standards throughout the store including proper use of equipment.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Communicated with other shift managers to facilitate continuum of customer service.
Crew Member
McDonald's
La Joya, Texas
08.2019 - 03.2020
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as cleaning surfaces and restocking supplies.
- Greeted customers upon arrival and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Adhered to health department regulations regarding food handling procedures.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07-2018
Skills
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Workplace Safety
- Staff Training and Development
- Goal oriented and energetic self-starter
- Multi-tasking strength Adaptable and flexible
- Scheduling, for staff or patients
- Organization and time- management skills
- Tech-Savvy - familiar with Microsoft programs
- Customer experience and satisfaction
- Friendly and professional demeanor
Languages
Spanish
Full Professional
Affiliations
- Freelance Artist. Dedicating time to the arts and making myself more knowledgeable on the subject.
- Community. Supporting friends and neighbors when needed.
Accomplishments
- Prioritizing safety and customer service.
- Leading small projects successfully.
- Recognized as realizable and trust-worthy.
References
References available upon request.
Timeline
Sales Associate
The Home Depot Inc
03.2024 - Current
Receptionist
Chittick Eye Care
11.2022 - 12.2023
Shift Manager
McDonald's
03.2020 - 08.2020
Crew Member
McDonald's
08.2019 - 03.2020
High School Diploma -
Penn Foster Career School