Aime Klopp
Zellwood,USA
Summary
Reliable and friendly person who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience for internal and external customers.
Overview
9
9
years of professional experience
Work History
Server
TopGolf
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Secretary
Law Offices of Brent C. Miller
09.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Customer Service Representative/Expert Canon Lead
Best Buy
10.2016 - 04.2022
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
- Schedule and confirm appointments for clients, customers, or supervisors
- Provide services to customers, such as order placement or account information
- Works with associates doing 1:1 monthly training for new Canon releases
- Helps associates understand the importance of building relationships with customers
Photographer
Walt Disney World
05.2018 - 05.2019
- Taking photos of guests at various park locations
- Encouraging guests to view their photos in the View Center or on My Disney Experience app
- Assisting guests with their own cameras and questions
Customer Service Representative
24 Hour Fitness
07.2016 - 11.2017
- Developed highly empathetic client relationships and earned a reputation for exceeding customer service
- Cross-trained and provided back-up for other customer service representatives when needed
- Worked as a team member performing cashier duties, product assistance and cleaning
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
Skills
- Strong organizational skills
- Sharp problem solver
- Energetic work attitude
- Customer service expert
- Adaptive team player
Timeline
Secretary
Law Offices of Brent C. Miller
09.2023 - Current
Server
TopGolf
06.2022 - Current
Photographer
Walt Disney World
05.2018 - 05.2019
Customer Service Representative/Expert Canon Lead
Best Buy
10.2016 - 04.2022
Customer Service Representative
24 Hour Fitness
07.2016 - 11.2017